Artsuite dmg won't mount

[camner]

I've just downloaded several updates to my AKVIS plugins. However, the Artsuite dmg file located at http://download.akvis.com/akvis-artsuite-plugin.dmg won't mount for me. (It's the Elements 6-8 version). Is there an alternate way I can get this file?

Thanks!

[akvis]

Hi
Please give me more details

What's happened? Do you see any error message?

What about other plugins? Without problems?

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Happy Holidays!

[camner]

Absolutely NOTHING happens. I tried redownloading the dmg file in case the first time resulted in a corrupted file. It downloads, I double click, and absolutely nothing happens. No error message, no nothing!

I successfully downloaded and installed several other dmg files (of other AKVIS products) to update my system to the latest versions of your products.

[camner]

Well, I tried restarting my machine, and that took care of it. Weird that only the Artsuite DMG wouldn't mount.

(I should always remember to try rebooting before posting a trouble report....that seems to solve so many things!)

[akvis]

Hi Camner

It looks like the problem is solved? If not just let us know.


Warmest wishes for joyful holidays!