| View Full Version : Removing Norton Anti virus program! patriciakay 10-27-2007, 03:16 AM Does anyone know how you can remove Norton anti virus from the computer as deleting in the usual way is not working... Thank you.........very much!!!!! Patricia.......:grin: mistermonday 10-27-2007, 08:12 AM What do you mean when you say "deleting". Have you dragged it to the trash or have you uninstalled it? Regards, Murray Gilbert 10-27-2007, 08:19 AM NAV is a devil to remove but I hope this should help...... http://www.askdavetaylor.com/how_can_i_fully_remove_norton_antivirus_from_my_system.html apparently this is for older versions, a newer method is posted at: http://www.askdavetaylor.com/how_to_fully_remove_norton_from_pc.html Britsdad 10-27-2007, 10:13 AM Hiya Pat, long time no see :) One of the guys at work had the same problem.....if you go to the Norton site there is an uninstall app you can download from them, here http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2005092709200113?Open&src=symsug_us That shifts it. John Gary Richardson 10-28-2007, 08:43 AM Hi Pat, To uninstall Norton go to HERE (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039) If you want to make sure it's all gone after you've uninstalled, send me a HJT log and I'll check for you. Even the uninstaller sometimes has a habit of leaving things behind that need to be got rid of. To install HJT Download HJTInstall.exe (http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe) to your Desktop. Doubleclick HJTInstall.exe to install it. By default it will install to C:\Program Files\Trend Micro\HijackThis . Click on Install. It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad. Copy/Paste the log to your next reply please. Don't use the Analyse This button, its findings are dangerous if misinterpreted. Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required. patriciakay 10-28-2007, 08:58 AM Hello Murray,Gilbert,John and Gary... Thank you so much for the information....I am asking for a friend in need...she is so frustrated with it almost to the point of tearing her hair out and i said i would ask here to see what could be done...she doesnt want Norton and wants a different program...I have heard before though it can be difficult to remove... So i say a big thankyou from me and Elke.....Will let you know how it goes!! Best wishes Patricia..........:grin: |