I have a epson 380 and I was using to print cds.
Now it is displaying a message of error "see your documentation"
Somebody could help me!

Do you have documentation... if so there should be a "troubleshooting" section or something like that.

Does the printer not work at all or only when printing CDs?

This looks like a good place to start looking:

http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes&expansion=1000000

Hope this gets you started.

the printer doesn´t work never. When you power on the error message appear and it only permit power off

Check it for paper jam

...and try taking out print cartridge(s) and put them back in.

I want to do a correction... the printer is a R380....

I want to do a correction... the printer is a R380....I changed title from 370 to 380.

Open the attachment below. This is the website where you can get help.

www.Epson.com (http://www.Epson.com) - select the country

Click: Drivers and support

Choose: Printers

Click on: Ink jet

Select: Stylus Pro R380 from the list

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Frequently Asked Questions (http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=FAQs&oid=72086&prodoid=63059189&category=Products) ranked by their popularity


Troubleshooting Guide (http://www.epson.com/cgi-bin/Store/support/erscripts/start_er.jsp?BV_UseBVCookie=yes&oid=72086) – This helps you solve problems with your product


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Contact Support (http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&category=Products&infoType=Contact&oid=72086&prodoid=63059189) If you can't find an answer on our website

Thanks once more

But I did do this all. I asked to the Epson, The epson answered me, but until this moment. No one this sugestions haven´t effect.
At my region there are many R380 with this problem and nobobdy know what to do.

Thanks once more

But I did do this all. I asked to the Epson, The epson answered me, but until this moment. No one this sugestions haven´t effect.
At my region there are many R380 with this problem and nobobdy know what to do.I am sorry Epson is unable to help.

I hope someone has better ideas than mine and you are able to solve this problem.

I do not know if this will help.

1. Right-click on

http://files.support.epson.com/pdf/r380__/r380__pg.pdf

2. Choose "Save target as..." from menu to save on your hard disk.