View Full Version : Another "Stupid things we Do" - Call for Help


Mesca
08-18-2002, 08:57 AM
Recently my Lexmark printer bit the dust. I was searching for a new one and was happy to find a used Epson 1270 at Ebay. Seller claimed it was in EXCELLENT working order but heads might need cleaning as it had sat up for about 2 months. Unhappily I found that I can't get it to print decently. I tried cleaning heads and replacing cartridges but at present can only get the yellow and red to print. He failed to send the manual and has not responded to emails.

I'm hoping this is just a small glitch that can be easily remedied. Has anyone got any suggestions other that the methyl spirits which I plan to try later.

jeaniesa
08-18-2002, 10:15 AM
Mesca,

I posted this over in your color management thread... I don't own a 1270/1280, so can't help you with experience. But, Epson does have the manual (and lots of other related documents) on the 1270 on the web here (http://support.epson.com/hardware/printer/inkjet/pho127/documentation.html).

Good luck!

Jeanie

Tim_S
08-18-2002, 12:36 PM
Mesca,

Before giving up on your 1270, try buying a cleaning cartridge. These are normally used to clean out the old ink before switching to another brand or type of ink (such as Lyson or MIS). They are primarily isopropyl alcohol, which does a good job of dissolving the dried ink.

Don't give up if it doesn't work right away either. Put the cartridge in, run several cleaning cycles, then leave it sit over night. If the clog is really bad it may take repeating this over several days. It is too bad that you are having such trouble, but a few more dollars, if it makes the printer work should be worth it.

Source for cleaning cartridges: Inkjet Art (http://www.inkjetart.com/archival_inks.html) Scroll down to the part about cleaning cartridges...

Good luck.
--tks

jeaniesa
08-18-2002, 01:33 PM
Mesca,
Tim's post reminded me that InkjetArt also hosts forums (http://www.inkjetart.com/forum/index.php) specifically for Epson printers. You might want to explain your situation there and ask for advice as well.

Jeanie

Ed_L
08-18-2002, 07:17 PM
There is also a mailing list for Epson inkjets, where you'll find a lot of good information on the printers. I'm not sure, but if you search the google groups, you might find it if you search for "Epson inkjet maliling list" or something similar. More than likely, you'll find someone on the list who can help you through your problem.

Ed

Ed_L
08-18-2002, 07:18 PM
I just found this (http://www.inkjetsites.com/links/epsoninkjet.html) site, that has a link to the mailing list. I tried the link, but it seems the destination site is not available at this time. You might want to check it out a little later.

Ed

jeaniesa
08-18-2002, 07:38 PM
Ed, The Leben Epson Inkjet mailing list hasn't been working since June 16 or so. It went off-line suddenly with no explanation and hasn't ever returned. That's why I pointed Mesca to the InkjetArt forums.

Jeanie

Ed_L
08-18-2002, 07:44 PM
Wow, that surprises me. It was an excellent resource. Thanks for letting me know about that.

Ed

Sharon Brunson
08-19-2002, 08:27 AM
The digital b&w group is still active on yahoo and is another good source for Epson advice.

winwintoo
08-19-2002, 09:41 AM
Hi Sharon, I couldn't find the "digital b&w" group on Yahoo - do you have a link to it?

Margaret

Tim_S
08-20-2002, 10:18 PM
Mesca,

Are you still having problems?
I just came across this link on how to deal with clogs at Jon Cone's site (http://www.inkjetmall.com/store/ts/clogging.htm#back) .

You may need to go down to #9:
MAJOR CLOG from HELL (Fantastik/Windex Treatment).


Good luck

BigAl
08-21-2002, 12:54 AM
I mentioned the Windex treatment on Sanda's thread (http://www.retouchpro.com/forums/showthread.php?s=&threadid=3591). You can try searching on Google using the keywords Windex and Epson (I've just gotten 427 hits). InkjetArt's procedure (http://www.inkjetart.com/tips/cleaning.html) is fairly detailed. The most important part of the whole procedure is getting the printheads out of their "home" position.

I've also found another trick to clean the underside of the nozzles using paper roller towel (I'll post the link when I find it). For those of us with cats this is always a problem as one often gets cat hair on the side of the paper which gets printed on. These hairs then stick like glue to the nozzles once they're wetted by the ink. Your printout then ends up with wonderful "artistic" streaks ;)

Mesca
08-21-2002, 04:25 PM
My thanks to all...... No I don't have it working yet... went to store and got Fantastic today... and a can of compressed air... I did one round of Fantastic.. for a couple of hours... but it's not cleared... Planning on letting it sit overnight tonight and we'll see what tomorrow brings...

I was ready to do battle with the seller and try to get my money back but with all these helpful tips...I've become certain I can get it cleared eventually... At least I'm learning something about printers...and how they work.

Mesca
08-22-2002, 08:20 PM
Well,.... still no luck. Nothing seems to be touching the Black and Darker blue area. In fact.... when I look at the foam pad (under the home position) it does not even seem to come to the right far enough to touch thef the black cartridge nozzle. The other colors all seem to be fine. I've done the Fantastic treatment 3 times now. Any more suggestions from anyone?

Tim_S
08-23-2002, 11:30 AM
Have you tried the part about soaking the sponge (and in your case maybe some paper towels underneath) with Fantastic and letting that soak from the outside in?

I think that was in the link to inkjet mall I posted earlier. That way you'd be going from both sides.

--tks

Mesca
08-23-2002, 03:54 PM
Tim.... I'm not quite sure what you mean. I've used the Fantastic on the sponge where the cartridges rest in home position. In fact I've done it twice on overnight with printer off... and once all day with printer off. I've removed the cartridges and put the tubing over the little spikes that stick up and used several drops of Fantastic in each... the blown them out with compressed air and then used rubbing alcohol in tubing and blown out again. I don't know where you're talking about using paper towels. It still appears to me that when the cartridges are in the home position that the black one is not over the sponge.... does that make any sense? It looks like just a piece of hard black plastic there.

I'm trying to enclose picture I snapped with cartridges in changing position. The part circled in yellow looks to me like where the black cartridge rests when machine is off or in home position... The part circled in red is where the colored cartridges rest.

Tim_S
08-23-2002, 04:13 PM
Mesca,

Sorry about the lack of clarity. I shouldn't try to write replies while constantly being interrupted by the contractors (I'm getting my kitchen remodeled).

What I was trying to suggest, was that since the sponge would not contact the bottom of the black print head, you could try putting a paper towel with some Fantastic on it under there. Since the idea is to get the cleaner to wick up into the orofice of the print head to loosen the dried ink, if there is no contact of wet surface to print head it can't wick, thus the paper towel to stand in for the sponge.

I'm sure this must be very frustrating to deal with. I know I would be...

--tks

Mesca
08-24-2002, 05:54 PM
Sounds like a great idea... but how the heck do I get the paper towel under it?

Tim_S
08-24-2002, 07:32 PM
I've got a Stylus Photo EX, which is considerably older so I don't know if this would work for you 1280, but when you move the print heads over to put the Fantastic on the sponge, put a piece of paper towel in the area where the black ink heads sit that is over the plastic area you pointed out on your picture.

In my EX there is a space where you could put the edge so it wouldn't catch the print head when it returns, it would have to be a folded piece and fairly thin. I'd also leave part of it up so it could be pulled out before moving the head off it.

Looking at the EX I can see that there is some danger of catching the print head as you do this. It might not be worth the risk.

Good luck
--tks