View Full Version : Can't Browse after HPA2 install!!!


bglogo
06-03-2003, 04:26 AM
I recently installled HPA2 and since then have not been able to use the 'File->Browse' in Elements to browse and open photos. I've tried clicking on the 'Browse' icon and using the 'Shift-Ctrl-O' shortcut but none of them work. Is Elements corrupted or is this a normal bug with HPA2? I'm using a PC. Any help would be appreciated.

Susan S.
06-03-2003, 04:54 AM
I haven't heard of this problem. It certainly wasn't a problem for me on the Mac. It's possible your preference files have become corrupted - a useful trick whenever Elements starts playing up is to try resetting preferences - hold down alt-control and shift immediately after launching Elements, and click yes when asked.
susan S.

bglogo
06-03-2003, 06:42 AM
Thank you, that did the trick. I don't know what I did to screw it up but if it happens again I'll know how to fix it. Thanks again.

Susan S.
06-03-2003, 06:50 AM
Glad I could help - I doubt that you actually did anything to mess it up - preference files in Elements and photoshop just seem prone to becoming corrupted and this causes weird and wonderful problems.

Susan S.

Richard_Lynch
06-03-2003, 07:57 AM
There is nothing in Hidden Power that would affect/effect the browser of mechanisms in the program. This is either a coincidence, or symptomatic of other problems you may be experiencing.

Susan's advice, as always, is pretty solid.