It took me a while to get stuck into this again. I think the hair problem was intimidating me a bit!
Anyway, after a bit of nagging from my mother who wanted to know when her friend would get her original photo back again

, I started afresh, and tried to be a bit more careful with the skin texture, and particularly worked on highlighting the eyes.
I had a go with the hair brush Flora, and it is rather wonderful to work with, and has shown me yet another vast area of photoshop that is completely new to me. I haven't got anywhere near proficient with it yet though - I wonder what size brush you used? I'm going to keep working on this. I haven't got anywhere close to your wonderful version - It's better than my previous 'grey block' but still not completely realistic....
I have another little challenge too, which to be honest I'm not sure I will attempt. I got feedback when I delivered the first retouch I did, as well as a desire for darker eyes, the lady in question remembers that the shawl was over her hair - ie. more like the 'professionally restored' version. To me this looks unnatural, and the way I've done it seems more logical, but the customer is always right! (mind you I'm doing this for free!).
Any feedback most welcome!!
(Previous attempt is
here)
Photoshop. oh - and I used your eyelashes brushes as well Flora - thanks!
pps. Curses!! I just realised I saved my psd file after resizing for the web!!

*sigh* hours work down the tube. At least I have a save from yesterday...