RetouchPRO keeps a deleted attachment.

[One4UAll]

In Photo Restoration, I posted a problem along with the attachment. After getting good advice, I wanted to post a second attachment, showing the improvement. I had difficulty adding the second attachment to the original post, so I deleted the original post, thinking I'd make a new post with both attachments.

When I tried to attach the original attachment to the new post, however, RPRO said I'd already attached it, this, even tho I deleted the original attachment (I thought.) with the original post. I've also changed the filename, with no luck. I was advised to go to User CP & under Attachments delete the original attachment.

User CP said I had no attachments. So, you can see my dilemma: User CP says I have no attachments, but when I try to attach the original in the new post, RPRO says I already have the attachment.

Can you advise what to do?

[Doug Nelson]

Try renaming it.

[One4UAll]

This is the third time I renamed the file, and it didn't take. I renamed it on two previous occasions & it didn't take then, either. I mentioned in my previous post that I had renamed it, before, with no luck.

Maybe I need to delete this .jpg version, go back & create a new .jpg?

[Doug Nelson]

It should only matter by name. Is it over 100k?

[One4UAll]

This photo was already accepted by RPRO when it was attached to the post that I deleted, so no, the photo was not over 100k.

I've gone back to square one, deleted the photo on my machine & generated a new one, thinking RPRO is identifying the attachment other than by name and file size.

I'll let you know how it turns out.

[One4UAll]

Starting over with the attachment worked. I have posted the new post in the Restoration forum with both attachments. There must have been something in the original attachment that RPRO "remembered," despite changing the name.

[Doug Nelson]

Glad you got it sorted out. Sorry and puzzled about the inconvenience.