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I can not get into RetouchPro Tutorials!

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  #1  
Old 09-23-2010, 12:59 PM
jlrsn jlrsn is offline
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I can not get into RetouchPro Tutorials!

I'm using Mozilla Firefox Version 3.6.10 and when I sign in initially my sign-in is accepted but when I go to Tutorials my sign-in is not accepted. I went into Firefox Setup and RetouchPro Cookies are shown and accepted.

In trying to toubleshoot this I just re-signed-into RetouchPro again this time using Firefox, Opera, and Internet Explorer and with all Browsers RetouchPro accepted my sign-in until I tried to go into Tutorials and on every Browser, even with my Firewalls turned off and my Kaspersky Internet Security Paused I get "Invalid access combination"! Are Tutorials not part of my RetouchPro sign-in? If not WHERE do I register for RetouchPro Tutorials. Earlier today I signed up for and paid for Saturday's "RetouchPRO LIVE "Face" with Amy Dresser". Am I going to have problems getting into the rebroadcast?
Jim
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Old 09-23-2010, 01:10 PM
Doug Nelson's Avatar
Doug Nelson Doug Nelson is offline
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Re: I can not get into RetouchPro Tutorials!

The tutorials section is currently read-only, so there's no need to sign in there. This has nothing to do with any other part of the site, including the RP LIVE shows.
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Old 09-23-2010, 01:19 PM
jlrsn jlrsn is offline
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Re: I can not get into RetouchPro Tutorials!

Thanks Doug for the fast reply!
I just went into Tutorials without signing-in and it works fine. I'm sure there are many who believe that you have to sign in and quit trying. Any reason the Sign-in is there?
Thanks for the help,
Jim
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Old 09-23-2010, 01:47 PM
Doug Nelson's Avatar
Doug Nelson Doug Nelson is offline
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Re: I can not get into RetouchPro Tutorials!

The software used for that section was abandoned by the developers. It broke and I can't contact them to fix it. I can't even login myself anymore.
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Old 09-23-2010, 01:54 PM
jlrsn jlrsn is offline
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Re: I can not get into RetouchPro Tutorials!

Hi Doug,
I don't feel so bad now that even you cannot log-in. The main thing is that I can go in without difficulty!
Thanks for the follow-up,
Jim
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