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Old 07-23-2005, 10:41 PM
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nebgranny nebgranny is offline
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OMGosh. Well HELP please. Where is my network folder? How do I find it? Better look now. Thanks and please hang with me!!
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Old 07-23-2005, 10:58 PM
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greatguy greatguy is offline
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Go to your control panel and choose network connections - if you are using dialup you should have an entry in their for that provider - you can open them up to see what phone number they are dialing and to make sure it is the one it is supposed to be.
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Old 07-23-2005, 11:02 PM
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nebgranny nebgranny is offline
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Found my network folder there are two dialers there both my ISP name and number..this ok?? Neb
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Old 07-24-2005, 02:14 AM
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Gary Richardson Gary Richardson is offline
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Hi Neb,

If you have disabled your System Restore, RE-ENABLE IT AT ONCE if you have a problem now, it will not be possible for you to recover from it.

As you have disabled it, it will have cleared out all your restore points, so if there was any malware it will now be gone. Re-enabling it means it will create a new Restore Point automatically. Even if this is infected, better to have an infected point you can restore to, than no point at all.

You can find instructions on how to enable and re enable system restore here: Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above.

It is not likely that running a Registry Fix will resolve your problems, also, your friend is right, it is not a good idea to change anything in your system registry without first doing a Registry Backup.

The easiest way to do this, is to create a System Restore Point. To do this, Click on Start/All Programs/Accessories/System Tools/System Restore then check Create a Restore Point click the Next button, Now type a Name into the box (it adds date automatically) and click the Create button.

Last edited by Gary Richardson; 07-24-2005 at 02:28 AM.
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Old 07-24-2005, 02:42 AM
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Gary Richardson Gary Richardson is offline
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Location: Yorkshire, England
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You may have malware that your scanners are not picking up.

First you need to download Hijack This from here Download Link
To a location on your computer where you can find it. I recommend you create a New Folder C:\Hijack This

It is important you unzip it into this folder for the following reasons.

1. If you run it from its Zip File, the program cannot create backups, which may be needed if mistakes are made.
2. If you put it in a Temp File, HJT and the backups may get deleted if its needed to clear out your Temp Files as part of the cure.

Once it is located, Navigate to the folder using Windows Explorer or My Computer, and double click on HijackThis.exe..

When its opened for the first time you’ll get a startup screen.
Click on Don’t show this frame again when I start Hijack This then
Click on None of the above just start the program.

Before your first scan, we need to check the configuration.
Click on the Config button in the bottom right hand corner.
Now confirm the following are checked.

Make backups before fixing items
Confirm fixing & ignoring of items (safe mode)
Include list of running processes in logfiles

The other items should be unchecked.

Click the Back button to return to the Scan page.

Click on the Scan button, and wait for the scan to finish (this may take some time depending on the number of items in your log).

When finished the Scan button will turn to a Save Log button, click on this and save the log (by default to the same folder that HijackThis,exe is in).

To paste it into a Forum, do the following.

Navigate to your Hijack This folder, double click on the hijackthis.log file, a text document will now be open on your screen. Click on Edit/ Select All, then Edit/Copy, then open the Posting Screen on the Forum, right click in the screen, and click on Paste. The text should now be in the message. Press Submit.

If you post a HJT log here, I'll have a look at it, and I'll be able to tell you if you need to seek expert advice.

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Old 07-24-2005, 03:20 PM
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nebgranny nebgranny is offline
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Hi Gary,Great Gye, and others. Thank you so much for taking the time to post help suggestions.

Thsi is just too much for a novice like me. I am just going to backup all my files and do a complete restoration.

I do have Nero and do not know how to use it. I tried once and all I got was a bunch of Nero Icons with nothing in them???

If you have any suggestions or want to post a how to please feelfree to ok?

Thanks for everything!! NEB
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Old 07-24-2005, 04:18 PM
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T Paul T Paul is offline
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Location: USA
Posts: 2,987

Not sure what version of Nero that you have, but these tutorials may help

Nero Tutorials

Ahead Nero Instructions for Burning a Data CD

How to use Nero Express to create a data CD to backup your files
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Old 11-16-2005, 03:59 PM
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Cameraken Cameraken is offline
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Location: Lancashire (UK)
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A friend rang me last Week and asked for help. His XP computer is infected with

Trojan Startup Nameshifter A

I am going over at weekend to try to help him.

I have read this thread and prepared a CD containing the latest versions of

Hijack This
Trend Sysclean Package and pattern
KaSx Kaspersky

I have used all these programs before.

The trouble is I can find no info on this Trojan. Is anybody familiar with this or have a removal tool or procedure. I have searched but can find no info.
I did find a little on Trojan Startup Nameshifter EW/wingu/EZ but I don’t know if this is similar.

Should I take any other programs? I don’t know if my friend has internet access.

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Old 11-16-2005, 04:54 PM
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twinkissed twinkissed is offline
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I just had my computer guy who is a long time trusted friend tell me that he is now using Spy Sweeper besides Adaware and Spybot and he thinks it's better because when he ran the other two they only found 4 things and spy sweeper found 116 and 3 of them were trojans. That's what he told me to get anyways.
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Old 11-16-2005, 07:43 PM
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Panpan Panpan is offline
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Join Date: Jun 2005
Location: Gatineau, QC Canada
Posts: 352
Here is some information on NameShifter.

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