Go to your control panel and choose network connections - if you are using dialup you should have an entry in their for that provider - you can open them up to see what phone number they are dialing and to make sure it is the one it is supposed to be.
If you have disabled your System Restore, RE-ENABLE IT AT ONCE if you have a problem now, it will not be possible for you to recover from it.
As you have disabled it, it will have cleared out all your restore points, so if there was any malware it will now be gone. Re-enabling it means it will create a new Restore Point automatically. Even if this is infected, better to have an infected point you can restore to, than no point at all.
You can find instructions on how to enable and re enable system restore here: Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above.
It is not likely that running a Registry Fix will resolve your problems, also, your friend is right, it is not a good idea to change anything in your system registry without first doing a Registry Backup.
The easiest way to do this, is to create a System Restore Point. To do this, Click on Start/All Programs/Accessories/System Tools/System Restore then check Create a Restore Point click the Next button, Now type a Name into the box (it adds date automatically) and click the Create button.
Last edited by Gary Richardson; 07-24-2005 at 01:28 AM.
You may have malware that your scanners are not picking up.
First you need to download Hijack This from here Download Link
To a location on your computer where you can find it. I recommend you create a New Folder C:\Hijack This
It is important you unzip it into this folder for the following reasons.
1. If you run it from its Zip File, the program cannot create backups, which may be needed if mistakes are made.
2. If you put it in a Temp File, HJT and the backups may get deleted if its needed to clear out your Temp Files as part of the cure.
Once it is located, Navigate to the folder using Windows Explorer or My Computer, and double click on HijackThis.exe..
When its opened for the first time you’ll get a startup screen.
Click on Don’t show this frame again when I start Hijack This then
Click on None of the above just start the program.
Before your first scan, we need to check the configuration.
Click on the Config button in the bottom right hand corner.
Now confirm the following are checked.
Make backups before fixing items
Confirm fixing & ignoring of items (safe mode)
Include list of running processes in logfiles
The other items should be unchecked.
Click the Back button to return to the Scan page.
Click on the Scan button, and wait for the scan to finish (this may take some time depending on the number of items in your log).
When finished the Scan button will turn to a Save Log button, click on this and save the log (by default to the same folder that HijackThis,exe is in).
To paste it into a Forum, do the following.
Navigate to your Hijack This folder, double click on the hijackthis.log file, a text document will now be open on your screen. Click on Edit/ Select All, then Edit/Copy, then open the Posting Screen on the Forum, right click in the screen, and click on Paste. The text should now be in the message. Press Submit.
If you post a HJT log here, I'll have a look at it, and I'll be able to tell you if you need to seek expert advice.
DO NOT ATTEMPT TO FIX ANYTHING WITH HJT, NO MATTER WHAT ADVICE YOU ARE GIVEN BY OTHERS, HJT CAN DO IRREPERABLE HARM TO YOUR COMPUTER IF NOT USED WITH EXPERT GUIDANCE.
Hi Gary,Great Gye, and others. Thank you so much for taking the time to post help suggestions.
Thsi is just too much for a novice like me. I am just going to backup all my files and do a complete restoration.
I do have Nero and do not know how to use it. I tried once and all I got was a bunch of Nero Icons with nothing in them???
If you have any suggestions or want to post a how to please feelfree to ok?
Thanks for everything!! NEB
Not sure what version of Nero that you have, but these tutorials may help
Ahead Nero Instructions for Burning a Data CD
How to use Nero Express to create a data CD to backup your files
A friend rang me last Week and asked for help. His XP computer is infected with
Trojan Startup Nameshifter A
I am going over at weekend to try to help him.
I have read this thread and prepared a CD containing the latest versions of
Trend Sysclean Package and pattern
I have used all these programs before.
The trouble is I can find no info on this Trojan. Is anybody familiar with this or have a removal tool or procedure. I have searched but can find no info.
I did find a little on Trojan Startup Nameshifter EW/wingu/EZ but I don’t know if this is similar.
Should I take any other programs? I don’t know if my friend has internet access.
I just had my computer guy who is a long time trusted friend tell me that he is now using Spy Sweeper besides Adaware and Spybot and he thinks it's better because when he ran the other two they only found 4 things and spy sweeper found 116 and 3 of them were trojans. That's what he told me to get anyways.
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