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New Monitor Problem

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  #11  
Old 01-24-2007, 10:31 AM
Nan Nan is offline
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Re: New Monitor Problem

Hi,
I'm still having major problems with this monitor. The colors aren't going to be a problem now but the image quality I see with photos on the monitor is bad. I've been talking to HP tech support for 2 days. They've had me run diagnostics and even had me download the original driver last night and it didn't help. They also told me to plug my old monitor into this computer. I did and the photo quality was just as bad. The only thing they could suggest was to ship the computer back to them for repair. I just don't think there is anything wrong with it and that they would send it back the same. For general viewing everything looks perfect. It's when I zoom in on photos that I see pixelization and fuzziness.
This is an HP Pavilion a1610n with an nVIDIA GeForce 6150 LE graphics card.
It also has Windows XP Media Center Edition installed on it.
I'm wondering if there's just a setting somewhere that isn't right. I'm kind of technically challenged so I don't know where to look.
I'm also noticing that Paint Shop Pro is freezing up a lot now.
Any suggestions?
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  #12  
Old 01-24-2007, 01:17 PM
mistermonday's Avatar
mistermonday mistermonday is offline
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Re: New Monitor Problem

Nan, one suggestion I have isc to do the following as a cross check:

1. On some site like imageshack.us or other where you can upload more than 100KB file, post the unedited highest resolution of an image that is representative of the problem.

2.Zoom in on the image until it looks bad as you have describe in your thread. At that point take a screen shot by holding the Alt key and hitting the Prnt Scrn key. The click on PS and just paste the image from your clip board into a new PS doc. Save it as psd or jpg 12 (least compressed) and upload it as well. Some of us who have well functioning systems can at least rule out a problem with the image or your version of PS. The images may also provide some clues as to what may be happening with your video board.

Regards, Murray
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  #13  
Old 01-24-2007, 01:17 PM
geru geru is offline
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Join Date: Aug 2006
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Re: New Monitor Problem

Quote:
Originally Posted by Nan
Hi,
I'm still having major problems with this monitor. The colors aren't going to be a problem now but the image quality I see with photos on the monitor is bad. I've been talking to HP tech support for 2 days. They've had me run diagnostics and even had me download the original driver last night and it didn't help. They also told me to plug my old monitor into this computer. I did and the photo quality was just as bad. The only thing they could suggest was to ship the computer back to them for repair. I just don't think there is anything wrong with it and that they would send it back the same. For general viewing everything looks perfect. It's when I zoom in on photos that I see pixelization and fuzziness.
This is an HP Pavilion a1610n with an nVIDIA GeForce 6150 LE graphics card.
It also has Windows XP Media Center Edition installed on it.
I'm wondering if there's just a setting somewhere that isn't right. I'm kind of technically challenged so I don't know where to look.
I'm also noticing that Paint Shop Pro is freezing up a lot now.Any suggestions?
Nvidia has a graphics driver for your card released in Nov 2006 make sure that video driver your using is the latest. PSP was having problems (crashing) with older nvidia drivers.

Have you tried update your monitors driver assuming its an HP Monitor? It could be that XP isn't using the Monitors Driver that happened to me when I installed a dell monitor.
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  #14  
Old 01-24-2007, 03:07 PM
Nan Nan is offline
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Join Date: Jul 2006
Location: Water-Winter Wonderland
Posts: 165
Re: New Monitor Problem

Murray,
I did the screenshots. I don't know if I did them right or not. I couldn't save as a PS file. I'm using PSP. The links to two examples are below.

geru,
HP sent me download the original driver last night which didn't make a difference but I will check out the new release.
Honestly, I'm beginning to think that this monitor just isn't going to display good photo quality.
Nan

http://i120.photobucket.com/albums/o...otos/Cara2.jpg
http://i120.photobucket.com/albums/o...os/Jackie2.jpg
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  #15  
Old 02-28-2007, 01:28 AM
Manorts Manorts is offline
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Join Date: Feb 2007
Location: Australia
Posts: 24
Re: New Monitor Problem

Hello Nan

Don't know if you have fixed the problem yet but my son had the same as you described (well almost). His settings were 1024x768 but the native resolution of the monitor is 1280 x1024. His problem disappeared when he changed his screen to match the native resolution.

Manorts
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