Removing Norton Anti virus program!

[patriciakay]

Does anyone know how you can remove Norton anti virus from the computer as deleting in the usual way is not working...

Thank you.........very much!!!!!

Patricia.......

[mistermonday]

What do you mean when you say "deleting". Have you dragged it to the trash or have you uninstalled it?
Regards, Murray

[Gilbert]

NAV is a devil to remove but I hope this should help......
http://www.askdavetaylor.com/how_can...my_system.html

apparently this is for older versions, a newer method is posted at:
http://www.askdavetaylor.com/how_to_...n_from_pc.html

[Britsdad]

Hiya Pat, long time no see
One of the guys at work had the same problem.....if you go to the Norton site there is an uninstall app you can download from them, here

http://service1.symantec.com/SUPPORT...&src=symsug_us

That shifts it.
John

[Gary Richardson]

Hi Pat,

To uninstall Norton go to HERE

If you want to make sure it's all gone after you've uninstalled, send me a HJT log and I'll check for you. Even the uninstaller sometimes has a habit of leaving things behind that need to be got rid of.

To install HJT

Download HJTInstall.exe to your Desktop.

• Doubleclick HJTInstall.exe to install it.
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed, it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Copy/Paste the log to your next reply please.
• Don't use the Analyse This button, its findings are dangerous if misinterpreted.
• Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

[patriciakay]

Hello Murray,Gilbert,John and Gary...

Thank you so much for the information....I am asking for a friend in need...she is so frustrated with it almost to the point of tearing her hair out and i said i would ask here to see what could be done...she doesnt want Norton and wants a different program...I have heard before though it can be difficult to remove...

So i say a big thankyou from me and Elke.....Will let you know how it goes!!

Best wishes Patricia..........