RetouchPRO

Go Back   RetouchPRO > Tools > Hardware
Register Blogs FAQ Site Nav Search Today's Posts Mark Forums Read


Hardware Computers, displays, tablets, scanners, cameras, printers, etc.

Harddrive help!

Reply
 
Thread Tools
  #1  
Old 11-23-2007, 01:30 PM
superkoax's Avatar
superkoax superkoax is offline
Senior Member
 
Join Date: Apr 2006
Posts: 773
Blog Entries: 1
Harddrive help!

My external harddrive just stopped working!!!! thank god I don't have my pictures in there! I have 2 set's of 250gb and a 500gb hard disks, and 1 of them just stopped working! When plugged into the electrical socket isn't the hard disk supposed to give a weak noise that indicates that it's turned on? or are they all quiet?
Reply With Quote top
  #2  
Old 11-23-2007, 04:25 PM
Dave.Cox's Avatar
Dave.Cox Dave.Cox is offline
Senior Member
 
Join Date: Feb 2007
Location: GrandPrairie.TX
Posts: 536
Re: Harddrive help!

Some hard drives are noisier than others, and some of the better ones are very quite. They can fail for mechanical reasons, but also for electronic reasons. One of the most common electrical reasons that external hard drives fail, is the power supply, So I would start by checking that. Keep in mind though, that hard drives do and will fail, and you should have backups of any important data, and pictures.
Reply With Quote top
  #3  
Old 11-23-2007, 04:47 PM
mistermonday's Avatar
mistermonday mistermonday is offline
Moderator
Patron
 
Join Date: Dec 2005
Posts: 3,028
Re: Harddrive help!

There are a lot of electronics of the control board as well as the power supply which are often the 1st things to fail if the drive is not too old. There is usually a 3 yr warranty on them from the manufacturer and when you send them back for service or replacement, the manufacturer has tools necessary to recover you data.
If the unit is dead, you could check the power feed, and whatever protection device is on the power supply (Fuse or circuit breaker). However if you plan to send it back, don't open the unit or you will void the warranty. Good luck.
Regards, Murray
Reply With Quote top
  #4  
Old 11-23-2007, 04:48 PM
Swampy's Avatar
Swampy Swampy is offline
Senior Member
 
Join Date: Feb 2005
Location: The Swamps of Florida
Posts: 4,418
Re: Harddrive help!

Gerry, Mac or PC?

Hard drives usually give some sign of pending failure before completely flaking out. Early symptoms might be, clicking noises, file copy failure, inability to mount. Had it exhibited any of these symptoms?
Reply With Quote top
  #5  
Old 11-23-2007, 05:00 PM
superkoax's Avatar
superkoax superkoax is offline
Senior Member
 
Join Date: Apr 2006
Posts: 773
Blog Entries: 1
Re: Harddrive help!

Quote:
Originally Posted by Dave.Cox View Post
Some hard drives are noisier than others, and some of the better ones are very quite. They can fail for mechanical reasons, but also for electronic reasons. One of the most common electrical reasons that external hard drives fail, is the power supply, So I would start by checking that. Keep in mind though, that hard drives do and will fail, and you should have backups of any important data, and pictures.
Thanks, but I have put my ear down to the hard disk to really have a good listen to it...but there is not a sound...the light is glowing green on the power in light on the hard disk box...

Quote:
Originally Posted by mistermonday View Post
There are a lot of electronics of the control board as well as the power supply which are often the 1st things to fail if the drive is not too old. There is usually a 3 yr warranty on them from the manufacturer and when you send them back for service or replacement, the manufacturer has tools necessary to recover you data.
If the unit is dead, you could check the power feed, and whatever protection device is on the power supply (Fuse or circuit breaker). However if you plan to send it back, don't open the unit or you will void the warranty. Good luck.
Regards, Murray
thanks for replying, the hard disk is set together from 2 pieces, the hard disk and the external box...so there is no warranty

Quote:
Originally Posted by Swampy View Post
Gerry, Mac or PC?

Hard drives usually give some sign of pending failure before completely flaking out. Early symptoms might be, clicking noises, file copy failure, inability to mount. Had it exhibited any of these symptoms?
No, symptoms, I listen to my computer and to every soundthat it makes that is out of ther ordinary...

THANKS FOR REPLYING GUYS! Maybe it's the power cord that goes from power in and to the hard disk...You know, you have seen in in a machine...the yellow, red and black cable with a plastic connection...
Reply With Quote top
  #6  
Old 11-23-2007, 06:39 PM
Frank Lopes's Avatar
Frank Lopes Frank Lopes is offline
Senior Member
 
Join Date: Nov 2005
Location: Northern Hemisphere
Posts: 889
Blog Entries: 27
Re: Harddrive help!

Superkoax,

I know you don't want to hear this now, but unfortunately there are only 2 kinds of drives: the ones that have failed and the ones that will fail.

Unless a mechanical piece broke outright (by that I mean literally it snapped in two ...), which is highly unlikely, drives don't "just stop working". The other only possibility would be for the software driver to be deleted or damaged in such a way that the os would not "see" the drive.

This being an external drive, have you tried to connect it to another computer?

Is it connected via USB to the computer? Is the USB port working?

Did the drive "stop working" after a power failure? If it did, does the drive have a reset or on/off switch?

How old is the drive? What technology does it use: IDE, SATA or SCSI?
Generally speaking IDE is the most prone to "dying" and SCSI the least. Needless to say that the prices of each are proportionally to its MTBF (Mean Time Between Failures).

It is possible, it has happened to me more that once, that you didn't notice some of the symptoms of a not very healthy drive:

unusual noises, clicks or hums?
slight delays either writing to it or reading from it?
slight delays by the OS discovering the drive?

Regarding the noise: you may not notice any sound at all if there is no read or write activity. However being an external drive, it must have an LED indicating that it is "on" or "off". Are there any lights of any kind?

Just a few thoughts...

Quote:
Originally Posted by superkoax View Post
My external harddrive just stopped working!!!! thank god I don't have my pictures in there! I have 2 set's of 250gb and a 500gb hard disks, and 1 of them just stopped working! When plugged into the electrical socket isn't the hard disk supposed to give a weak noise that indicates that it's turned on? or are they all quiet?

Last edited by Frank Lopes; 11-23-2007 at 06:52 PM.
Reply With Quote top
  #7  
Old 11-23-2007, 06:46 PM
Sanda's Avatar
Sanda Sanda is offline
Senior Member
 
Join Date: Oct 2001
Location: Sydney Australia
Posts: 573
Re: Harddrive help!

I had a similar problem this week, but I was lucky all I needed to do is swap the connections with another external HD including the USB cable then all was working as usual. SO I guess my suggestion is check and swap all cables, maybe it's as simple as mine was.
Reply With Quote top
  #8  
Old 11-26-2007, 04:54 AM
Manorts Manorts is offline
Junior Member
 
Join Date: Feb 2007
Location: Australia
Posts: 24
Re: Harddrive help!

My daughters external USB hard drive stopped last week. It ended up being the USB chip on her motherboard. She's not real sure what blew the chip. She took the drive to work and plugged it into one of the computers and it worked okay.
Reply With Quote top
  #9  
Old 11-26-2007, 09:30 AM
Ant Ant is offline
Senior Member
 
Join Date: Feb 2003
Location: NYC
Posts: 451
Re: Harddrive help!

Data Rescue saved my butt once - clients drive that I kept.
Reply With Quote top
Reply

  RetouchPRO > Tools > Hardware


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
I think I have big problems Karyn Hardware 25 07-05-2005 12:46 PM
Meet Spigot the dog pjanak Photo Restoration 15 05-30-2005 10:39 AM
Two hard drives thomasgeorge Hardware 15 02-02-2002 06:51 PM


All times are GMT -6. The time now is 11:42 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2016 Doug Nelson. All Rights Reserved