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Wacom Graphire 4 problem

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  #1  
Old 12-01-2007, 12:42 PM
ktg222 ktg222 is offline
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Wacom Graphire 4 problem

I have a Wacom Graphire 4. I have had it for about two years. Up until yesterday it has worked flawlessly. Now it is sticking and sometimes the curser will not move. My Mac mouse works fine. Any thoughts from Wacom users?

thanks,
k
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Old 12-01-2007, 01:21 PM
Doug Nelson's Avatar
Doug Nelson Doug Nelson is offline
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Re: Wacom Graphire 4 problem

Update drivers. Check the driver preferences. Make sure the pad isn't too near the monitor or anything else that transmits RF interference. And Wacom has some of the best phone support I've ever come across (but no 800# as I recall).
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Old 12-01-2007, 02:15 PM
ktg222 ktg222 is offline
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Re: Wacom Graphire 4 problem

Good advice, thanks Doug!

k
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Old 12-01-2007, 03:57 PM
Ant Ant is offline
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Re: Wacom Graphire 4 problem

Stylus may be dead or dying.
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Old 12-02-2007, 11:37 AM
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Gary Richardson Gary Richardson is offline
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Re: Wacom Graphire 4 problem

Graphire 4 usually comes with a mouse that works via the pad (mine did), does the mouse work OK, if it does, then as Ant says the stylus is probably the source of the problem.
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Old 12-02-2007, 11:40 AM
ktg222 ktg222 is offline
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Re: Wacom Graphire 4 problem

Ant,

That's what I suspect. I turn it over and "tap" the erase stylus and it comes back. I'll call Wacom Monday.

thanks

k
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