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Smart Disk hard drive problem

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Old 10-16-2009, 11:53 AM
KTG KTG is offline
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Smart Disk hard drive problem

I have a SmartDisk 80GB portable hard drive for my Mac G5 that I use to transfer large amounts of digital files from my client. The drive will no longer mount to my desk top. No icon visible. I look in Disk Utilities and the drive is not listed. I called, twice, the manufacturer, but no help. It does show up on my clients desktop just fine and we can download RAW, tiff and other files to it. Anyone have any thoughts?


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Old 10-17-2009, 04:24 AM
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aartist aartist is offline
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Join Date: Jun 2009
Location: Mid-West
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Re: Smart Disk hard drive problem

Maybe not enough power from usb.
You might want to try other usb ports if you have them.
I sometimes have trouble using usb through my monitor
for hard drives but if I switch to my usb powered hub, it works fine.
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Old 10-17-2009, 07:47 PM
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pavel123 pavel123 is offline
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Location: Toronto, Canada
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Re: Smart Disk hard drive problem

I have a limited knowledge of Mac, PC version would be missing or corrupted driver.
As far as I know, Mac's OS has a fairly sophisticated permission settings. Any chance that USB port got disabled? I believe I had a case in the past trying access a USB port on a Mac and it was nowhere to be found, I was told that USB access was disabled by admin as a security measure and that I can't access USB unless I log in as an admin, or something to that extent.
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