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Computer clock question

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  #11  
Old 06-08-2002, 07:18 PM
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Ed_L Ed_L is offline
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Update...I checked the time zone. It was okay. I unchecked the internet sync box. Reset clock 10 hours ago. My clock is now 1 hour and 56 min. behind! I'm gonna give Dell a call.

Ed
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  #12  
Old 06-13-2002, 11:59 AM
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My Dell is also 5 months old - and I had the same problem when I got it. It seemed to have straightened itself out after I unchecked the internet box, but I did it and undid it several times before the clock finally behaved. Possibly you have to reboot your computer? Or maybe there is some order in which you have to reboot, uncheck and reboot again? I wish I knew what I did to finally get it to work.
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  #13  
Old 06-13-2002, 12:50 PM
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Thanks for the tip. I haven't contacted Dell as yet to actually talk to somebody. I did fill out a request for assistance, and I received an automated response with things to try before contacting a person. One of the things said that if you turn the computer off, when you restart it, it should have the correct time unless there is a problem with the CMOS battery. At least that's what I think it said, but since I have no idea what that is, it doesn't mean a lot to me. I just haven't pursued the fix for the problem yet.

Ed
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  #14  
Old 06-13-2002, 01:35 PM
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Yea, I remember dealing some with that particular problem, however I can't begin to tell you how to fix it. It's best to call Dell in the middle of the night in order to actually get a person in under 30 minutes. I have a friend that works there, and I will ask, but I am not sure she would know that particular problem. It's worth a try.
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  #15  
Old 06-13-2002, 11:13 PM
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Here is a knowledge base article for that particular problem:
Dell Article
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  #16  
Old 06-14-2002, 10:28 AM
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chiquitita,

Thanks for the link. I've been to the Dell site, and there's a lot of good info there.

Ed
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