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PC Manufacturers with best customer support

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Old 05-29-2010, 03:50 PM
Doug Nelson's Avatar
Doug Nelson Doug Nelson is offline
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PC Manufacturers with best customer support

I've not had any real complaints about my last several computer purchases, except for their customer support. I think I'll splurge a bit on my next box and go for a company that has support that doesn't say "herro, mah nam ees David, have you tried unplugging your computoor and plugging it back in?"

Have you found a computer manufacturer that has superlative support?

I'll make the obligatory mention of Apple and "I build my own" here, so there's no need to mention those again.
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Old 05-29-2010, 09:14 PM
Craig Walters's Avatar
Craig Walters Craig Walters is offline
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Re: PC Manufacturers with best customer support

my last computer was a custom bulld. but, it wasnt a 'build my own'. i had a local shop do it. so, there's another option to consider. that puts the whole service issue at the local level and they're all going to be a bit different.

on the off the shelf, order a prebuilt, i havent a clue. the last off the shelf i bought was years ago from wal-mart. lol. it was an e-machine and they've now been bought out. gateway was also bought out, i heard. so, that doesnt leave a lot of options. acer is the one that bought out gateway and e-machine, i think. dell is still hanging in there but seems to have quit advertising and that's not a good sign. HP is still making some, but dont know much about them. their online service isnt too bad. never tried the customer phone service with them.

frankly, i dont know of any pre-builts i'd really recommend. if you want a decent machine with responsible service, find a good shop and have them custom build. a good computer shop is like a good car mechanic... once you find one, dont let them go!
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