I have been through what you have gone through although not from the same company. If the request is not too ridiculous, most companies will comply just to pacify the customer.
I hope this gets a happy ending.
I agree that they should give it to me at the $49 price, but at that price, I don't want it. I already have a Graphire and was only buying it because I couldn't see passing it up.
Unfortunately, $49 US converts to about $80 CDN and when you add in the shipping and handling, it's almost the price I can get one here in town and support a local business.
Anyway, I'm glad you posted the information - it might have been a good deal. I've been watching eCost for other deals and they seem to have lots, but so far nothing that I want to buy.
Take care, Margaret
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