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xp cant see scanner

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Old 11-05-2003, 06:42 AM
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garfield garfield is offline
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Location: philippines
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None, there only comes a ? when i plug in the scanner usb to the PC. its under the imaging device though it dont have ? when scanner is not inserted.
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Old 11-05-2003, 07:06 AM
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Doug Nelson Doug Nelson is offline
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The normal procedure is to install the driver software without the device installed, then plug in the device and reboot. That gives the plug and play something to work with.
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Old 11-06-2003, 04:22 AM
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BigAl BigAl is offline
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Some USB devices are very temperamental as to their power requirements. If your PC has a minimal power supply and/or you have a high power graphics card, insufficient power could be being delivered to the USB device.

The easiest way to test this is to use a powered USB hub between the scanner and the PC.
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Old 11-08-2003, 12:59 AM's Avatar is offline
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on my pc with xp

I know this sounds silly but my scanner has to be on before I boot up the computer in order for it to be recognized, so does my external zip drive, I was told by micro tec that is a common fact with pcs and xp.
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