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xp cant see scanner

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  #1  
Old 10-31-2003, 06:51 AM
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garfield garfield is offline
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xp cant see scanner

OK, i have this problem i have a scanner here and it works in 98 and to the shop i bought it it also works considering it is winxp at their shop while mine at my house im usign xp and it wont work something about twain driver not found in the windows directory. i dont know what to do!!!!! HELP!!!! my scanner is artec btw very generic cuz this is only given by my aunt
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Old 10-31-2003, 07:20 AM
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scanner problems

Hi there,

Did you get the latest drivers for your scanner to work under XP. Many peripherals won't work unless you install the XP drivers (usually downloadable from the manufacturers site).

It solved my problems I had with my Epson scanner

Edwin
(Netherlands)
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  #3  
Old 10-31-2003, 10:02 AM
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garfield garfield is offline
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Re: scanner problems

Quote:
Originally posted by RedAlert
Hi there,

Did you get the latest drivers for your scanner to work under XP. Many peripherals won't work unless you install the XP drivers (usually downloadable from the manufacturers site).

It solved my problems I had with my Epson scanner

Edwin
(Netherlands)
yeah i went to their site and i downloaded the xp drivers thing i dont know whats wrong really. so i want to ask si there a generic twain driver that works with all scanners in the market?? im not sure if this will solve it cuz i dont wanna be an xp user and not use my scanner right
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Old 10-31-2003, 11:44 AM
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No - the drivers are not generic. You will need to get updated drivers from the manufactuer's site. You will need to know what your operating system is (XP), and the exact model of your scanner. That should fix the problem.
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Old 10-31-2003, 11:47 AM
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Doug Nelson Doug Nelson is offline
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Though I hope it's not the case, you should also be aware that XP made a lot of hardware obsolete. I'm not saying that's the problem in your situation, but it's worth investigating.
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Old 10-31-2003, 08:23 PM
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nah its not obsolete it works in the place i bought the scanner with but why is it it wont work with mine. i followed the instruction that came with it.... i really dont know how to make it work.
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Old 10-31-2003, 11:19 PM
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Is it USB? Maybe you need to check out your USB drivers (or whatever port it uses).
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Old 11-03-2003, 03:16 AM
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how do i check out those usb drivers i mean it is detected by the pc, yet i realy dont know why. where can i get updated usb?? i thought its plug and play
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Old 11-03-2003, 08:51 AM
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I'm not sure if this is an option for you or not. Vuescan, a scanner software program, works with quite a few flatbed and most (all?) film scanners. I don't think you need a twain driver for it to work, as it is a stand alone program. The software is excellent and inexpensive. A trial version is available at www.hamrick.com . It is a working version, but until you purchase the software, you will see lines through the scan. But you will see the quality you can get while using the software. A list of supported flarbed scanners is available on the site. Good luck.

Ed
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  #10  
Old 11-03-2003, 10:26 AM
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Go to the Start button, then Settings>Control Panel>System>Hardware>Device Manager and look for anything listed with a little exclamation point next to it. That means there's trouble with whatever that line item is.
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