Originally Posted by Barry Thelen
I bought the HPPE2 book but it did not come with the accompanying CD. Is there any way to get the CD or download the tools without buying the book again? The book came from an book dealer referenced on Amazon so I'm not sure if the book was sold 'as is' or if I even have a legitimate complaint with the dealer.
Go back and re-read the ad description. (Check your Amazon account for recent purchases to find the link.) If the CD was missing, it should have been mentioned in the ad text. If the ad did not specify "No CD," then you definitely have grounds to request the seller "make it right." When this type of thing has happened to me, sellers have offered a refund or (if they had one) to send a book with the CD. Amazon provides a means to e-mail sellers through one's account, so that's the route I would suggest.
Most sellers would rather "make it right" than suffer lost future sales due to a bad rating and scathing text by PO'd buyers.
Hope this works out for you.