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HPPE2 for Mac (Download) Problems w. Install

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  #1  
Old 05-05-2007, 09:51 AM
Pilch Pilch is offline
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HPPE2 for Mac (Download) Problems w. Install

Hi,
I've bought and downloaded HPPE2 for Mac on www.hiddenelements.com. But after unzipping the downloaded package I ended up with one single unusable file (no Readme etc.). It is an executable Unix file, but nothing happend on doubleclicking.
"Get Info" stated that this file can't be opend by any application.
What did I wrong? Anyone here who can help me? Would be very nice.
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  #2  
Old 05-05-2007, 11:24 AM
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Photo678 Photo678 is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

what version of osx?

This may sound really strange, but try creating a new folder in the unzipped file
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  #3  
Old 05-05-2007, 11:56 AM
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Richard_Lynch Richard_Lynch is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

The problem is likely whatever you are using to unzip. Try ZipIt (maczipit.com)...you can use this as a one-time demo without registering. There is EXTENSIVE troubleshooting information on the website and this is covered there.
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Old 05-06-2007, 02:45 AM
Pilch Pilch is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

Hi Richard,
I've tried to use ZipIt. Well, this time I've ended up with a file that wants to be opened by Microsoft Excel. Please give me a hint. What should the unzipped file look like. Should it be an installer, a text file or what?
By the way, the size of the original file (HPPE2_mac.zip) is only 60 kb. Is that correct?
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  #5  
Old 05-06-2007, 11:49 AM
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Swampy Swampy is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

The download instructions say you must be using Explorer or Firefox. Did you try to download it with Apple Mail?
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Old 05-06-2007, 08:09 PM
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Richard_Lynch Richard_Lynch is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

Pilch,
Sounds like you have some computer issues. Maybe Swampy knows something I don't here, but I've never opened a ZIPed file and had it want to go into Excel. That sounds like something a PC would do, not a Mac.

The file size I have here is exactly 60KB. The files are mostly text stored as binary commands, so they don't take up a lot of space unless I inclide a lot of graphics and illustration.

I just tried to open the file, and, guess what, it opened in excel. The problem is that the installer was made to run in Classic, and really so is Elements 2 (I think OS 10.1 was the last version it was tested with). Can you start up in classic to do thee install?
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Old 05-07-2007, 06:32 AM
Pilch Pilch is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

Richard,
thanks for the reply. But I'm afraid it won't work. Here is what i did:
I boot into Mac OS 9.2 on my iBook. Installing MacZipIt (Ver 2.2.2). Extracting "HPPE2_mac.zip". Everything was fine so far.
After extracting I've ended up with a file without suffix, simply named: "HPforPE2" (size: 80kb). After doublclcking i've got the message: No application found to open this file. So again: no valid installer!
So what can we do? Is there no chance to send me the files directly: I mean the ones, that will be installed into the recipes folder of PSE2? Or can't they be intsalled manually?
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  #8  
Old 05-07-2007, 09:08 AM
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Richard_Lynch Richard_Lynch is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

Your mac will not be different than all other macs, so the process of using the installer will work. Frankly it will take far too long to write up instructions for the manual installation--which is partly why I made the installer in the first place. Later versions are easier to install.

Please send an email to me (thebookdoc@aol.com) from an account that will not block attachments and I will provide the installer as an attachment. It really shouldn't make a difference, but we can try. That the file is not being recognized as an application seems wrong, as if whatever you are using is not decoding the file completely or you may be mixing up the files (unzipping, but then trying to open an older version). It happens.
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Old 05-07-2007, 09:15 AM
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Swampy Swampy is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

Now THAT's support! Thanks, Richard.
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  #10  
Old 05-08-2007, 01:36 AM
Pilch Pilch is offline
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Re: HPPE2 for Mac (Download) Problems w. Install

Thanks for your offer. I've sent the e-mail to you one minute ago (Subject: HPPE2 for Mac (Download) Problems w. Install (Nick: Pilch)).
You my have wonder about the great delays between posts and reposts on this side. That's because I live in Germany.
Now I'm waiting for your mail and I hope this one will work. Thanks again.
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