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Mend+ Tool download problem

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Old 03-15-2004, 06:34 AM
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Richard_Lynch Richard_Lynch is offline
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Join Date: Oct 2001
Location: Western NY
Posts: 1,105
Susan, didn't think you were. I would just be stunned if AOL chose a compression method that was non-standard. I am not able to reproduce the problem, and it doesn't seem to matter how the files get ZIPPED on my end...the key is unzipping correctly. My reply meant to suggest that if people just find a way to save the ZIP file and use the tested utilities, it is likely that they will get the tool to work. If they absolutely can't, I can make other arrangements...but my hope would be that there is not a need for it.

Last edited by Richard_Lynch; 03-16-2004 at 08:31 AM.
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Old 03-15-2004, 12:36 PM
Dan Dan is offline
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Join Date: Jul 2003
Location: SW Florida
Posts: 4


Eureka! It works. Don't know how or why. Opened PSE2 this morning and all the components were on Effects/Mend. I'll never understand. . .

Thanks for everything, Dan

Originally Posted by Susan S.
Dan - the one thing I forgot to suggest (which didn't help me but has apparently helped others having problems) is to try rezipping the folder and then unzipping it before installation...
Richard - I know how much effort you go to to get this stuff to work, I know it's not your original files that are the issue - I was only trying to help by narrowing down the source of the problems. I wasn't criticising....

Susan S
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