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Printer stopping short.

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  #1  
Old 07-22-2004, 04:49 PM
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T Paul T Paul is offline
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Printer/Image Being Cut Off

HELP! Okay, maybe I'm missing something. I'm trying to print 13x19 inch prints, but my Epson 1280 stops before the prints are finished. Now the display showed the full print in the boundary field, so I'm not sure what's up.

First time I set-up as user defined.
It printed 13 inches and stopped (should have gone 19). Image is in landscape format and was set-up that way.

Second time I used preset Super B 13x19. This time it stopped at 16 inches.

IDEAS!


~T

Last edited by T Paul; 07-23-2004 at 04:31 PM.
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Old 07-22-2004, 05:02 PM
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Doug Nelson Doug Nelson is offline
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Are you on a Mac? From Epson's site:

Q: A portion of my image doesn't print when I'm printing from my Macintosh.
A: Your system may not have enough available memory. Close any other applications you are running and turn off background printing. You may need to increase the memory allocation for your application, the EPSON Status Monitor3, or both.
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Old 07-22-2004, 05:03 PM
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I'm a PC. Just finished reading their support and got no answers. I ran their trouble shooting wizard and it didn't help. Also sent them an email to see if they could help.
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Old 07-22-2004, 05:07 PM
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Doug Nelson Doug Nelson is offline
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Hmmm...under advanced properties, do you have it set to spooled or print directly? You might try switching to the other, however it's set.
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Old 07-22-2004, 05:09 PM
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I have 205 GB of free space no other programs running and Pentium 4 with 2GB of DDR SDRAM at 400 MHz. I am running XP and the file I am trying to print is 346.6 MB.
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Old 07-22-2004, 05:11 PM
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Hmmm, I have it set to spool...going to try to switch to print directly and keep my fingers crossed!


~T
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Old 07-22-2004, 05:31 PM
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AHHHHHH...no good. Stopped printing again at 16 inches! This is getting painful. 5 bad 13x19 inch prints!
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Old 07-22-2004, 05:41 PM
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Just got Epson's response to my email. WOW that was fast. They had several suggestions including Doug's print directly. I have sent them a reply explaining that printing directly doesn't work either. This is very frustrating. For grins I am going to reboot and try again...in economy mode on the used paper to see if it will go the distance as I wait for other suggestions.
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Old 07-22-2004, 05:43 PM
Noelf Noelf is offline
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Make sure you have "borderless" printing checked if you are trying to print a full 13x19 and that you are on a paper that allows for borderless printing (such as glossy photo)

- Noel
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Old 07-22-2004, 06:02 PM
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Thanks Noel. I do have borderless checked and even if I didn't I shouldn't be left with 3 inches on one side. I have since flattened the image. That dropped the file size to 61 MB. I have also shrunk the image by 90% so it is well within the page size and it always leaves the last 2 inches of the photo off...no matter if there's 3 inches to 8 inches of paper left...the photo will never be complete. Now I have printed this out as a test image as an 8x10 so could it have something to do with the 13x19 file size?

Still looking for answers. I have 4 wedding collages I need to print and so far my printer is not being helpful.


THANKS
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