adobe rgb problem

[quim]

Hello,

I recently encounterd a problem on my work computer,
using adobe photoshop cs4.

My calibrated eizo monitor,
displays an image very gray in it's
working adobe rgb colorspace (although in the filename it's displayed with an
asterik, so could indicate a profile mismatch)

when viewing the image in proofcolor
abobe rgb they look fine, but when converting
to that profile the image appears washed out again.

on another computer this same file displays correctly in it's
working space.

color settings are the same.

we are clueless?

any ideas?

thanks,
quim

[TommyO]

Quim,
It's always a bit difficult to tell remotely, mostly due to how your post is worded. Maybe we can clarify a few things...

Originally Posted by quim

...displays an image very gray in it's working adobe rgb colorspace

by "it's" are you referring to the images' embedded color profile, or your computers' working color space ?

Originally Posted by quim

...(although in the filename it's displayed with an
asterik, so could indicate a profile mismatch)

It absolutely does. This should be a red flag, if you believe the image color profile should match your working color space.

Originally Posted by quim

...when viewing the image in proofcolor abobe rgb they look fine, but when converting to that profile the image appears washed out again.

This sounds confusing if your working color space was AdobeRGB; why proof in the same color space that you're working in. Maybe the answers to the other questions will clarify this.

Originally Posted by quim

...on another computer this same file displays correctly in it's working space.

Define "it's"... is the other computers' working space AdobeRGB ?

While you say the color settings are the same on both computers, it's worth checking again. The same image on two identically set up computers should look very similar, depending on monitor type and lighting. It sounds like a setting is different on yours, especially given the asterisk in the banner. If Photoshop indicates all the settings are correct, you may end up having to reset your preferences.

[TopiToo]

Hi Quim

I am not sure but working in CS3 and 4 in the same colour space gives the astrix, I will check and report back Monday, unless others here can clarify.

TopiToo

[quim]

...displays an image very gray in it's working adobe rgb colorspace
by "it's" are you referring to the images' embedded color profile, or your computers' working color space ?
- both are set to adobe rgb


Quote:
Originally Posted by quim View Post
...(although in the filename it's displayed with an
asterik, so could indicate a profile mismatch)
It absolutely does. This should be a red flag, if you believe the image color profile should match your working color space.
the asterik is outside of the (/8)*



Quote:
Originally Posted by quim View Post
...when viewing the image in proofcolor abobe rgb they look fine, but when converting to that profile the image appears washed out again.
This sounds confusing if your working color space was AdobeRGB; why proof in the same color space that you're working in. Maybe the answers to the other questions will clarify this.

Normally i proof in eci v2, but this was a test of myself, to see if the image
would look "normal" when the proof colors are the same as the color space we work in.
and the image appeared looking like it should then.

also if i would go to convert to profile, select adobe rgb (the profile it already has) it looks normal again in preview, but after conversion it's flat grey again.

I've attached a screenshot of retouchpro, converted it to adobe rgb(left image)
then made a duplicate (right image) that has proof colors on (set to adobe rgb).
which is how the image is supposed to look like.

[TommyO]

Thanks for the feedback. I know you said you checked the color settings within Photoshop, but you may want to check them again. Especially look at the conversion options, and make sure the advanced options are turned off. Other than that, the only time I've seen similar issues corrected was by resetting the Photoshop preferences.