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#1
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| I believe I messed up the Board Thanks Bill Lawless |
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#3
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| Doug, holding down the control key while refreshing doesn't help. When I click "Last 14 days" I see 4 thumbnails, then nothing else will load. CTL-refresh loads only the text on the page - no thumbnails once it's hung once. Jeanie |
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#4
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| Something's changed big time here. I try to download attached files and all I get is a white page. Anybody have that problem? DJ |
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#5
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| DJ, I had that problem only after I'd visited the messed up gallery thumbnail page. I exited all of my IE windows and restarted - haven't had a problem with the attachments since. Jeanie |
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#6
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| Jeanie, I think you're on to something!! I just deleted my temporary internet files (Tools > Internet Options > and under temporary Internet files I hit Delete) and then closed out Retouch Pro. When I reopened it, I was able to open attached files. I then went to the gallery and saw only a handful of thumbnails and when I came back to the forum I could no longer open an attached file. I repeated this just to make sure and the same thing occured again. You are right. Something happens when you visit that area. Is it possible someone uploaded a virus? I'm not well versed in what it takes to do that but it sure seems suspicious. DJ |
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#7
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| The gallery has something that is corrupting the IE browser. This started for me on Jan 7th. Every time I visit the gallery it never finishes loading the page. I might get one or two thumbnails if I'm lucky. Then from that point on my browser is corrupted and no images will load on any site....until I purge my system and empty all the temp files. Well through trial and error I found out what the problem is, but I have no solution. I tried various paths from the images in the gallery in a new browser window (still IE 6) and they open fine...all except for the "lotocleanup" image by KNDZ. My guess it's that file that is causing my woes. I just don't know why. One note, I downloaded Netscape and it seems to work fine when viewing the gallery. It appears to be an IE problem. Still I find this odd as if you go to the challenges first they view fine and I believe they are on the same software that runs the gallery. Yet if I go to the gallery first, then no more images for me. HMMMMM Last edited by T Paul; 01-11-2003 at 12:28 PM. |
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#8
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| T, I also hang on a kndz thumbnail - except mine is the "military portrat[sic]" one. Jeanie |
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#9
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| Military Portrait is a new submission since I did my trial and error check, and it seems to be a problem too. Now it's not all of KNDZ's images as the path for Details seems to load fine. Puzzling! ~T |
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#10
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| Browser Problems Caused by Photoshop 7 JPEG images Found the Problem: Quote:
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#11
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| Additional Information Quote:
~T |
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#12
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| Wow - great research T!! I'm surprised we haven't seen this problem before. Jeanie |
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#13
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| I think we have just been lucky and that most people have fortunately chose the save for web option when saving their images. ~T |
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#14
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| T -- good job of finding the cause! I use IE6 on Win98 OS, and I can't visit the new Challenges (posted within the Gallery space) or the Gallery without getting my browser screwed up. Are we going to post a request to PS7 users to check their uploaded files to make sure they used "Save for web"? (I just downloaded PS7 upgrade -- I'm glad that I use "Save for web", and I'm glad that I learned about this my first day of PS7 use.) |
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#15
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| CJ Thanks. I think Doug should give me a gold star For a temporary fix, you can view the challenges if you close your browser and reopen it then go to challenges without going to the gallery. The moment you go to the gallery the IE browser will be corrupted and no longer will be able to display images. Also it appears that Netscape doesn't have this glitch. So you might consider downloading it as a backup browser. ~T |
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#16
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| I'd recently downloaded Mozilla, so I installed it and it works fine -- I can view any of the Gallery and Challenge images and also see attachment files in threads. We need a permanent fix for this. |
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#17
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| Good job T!!! I also agree with Chuck that there is something else going on here too or this problem would've been present from the time of PS 7s release. I have a feeling not that many use that save for web feature. I think we definately have something to go on here though and that's more than we had yesterday or the day before that. Let's hope we can get this worked out soon. DJ |
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#18
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| If you are not using the "save for web" option but you have set Preferences to disable the saving of "preview" data in output files that seems to fix the problem as well. Quote:
I think the key is to find out how the trouble images were saved. Did the they have the 7.01 update? Did they use the "save for web option"? Or did they have the image preview disabled? Once we find out those answers perhaps we can work the solution. ~T |
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#19
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| Is someone working on fixing the current problem with viewing the gallery? Are people being asked to delete and re-upload their images, or whatever might work so that we can get the "corrupted" files out of the website? I changed my browser from IE5 to 6 so I could view the new site without the errors that occurred when using IE5; now do I have to give up IE altogether? |
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#20
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| We are still not positive what is causing the corruption of the IE browser. I am only guessing that it might be the PhotoShop 7.0 JPEG issue mentioned above. The issue is being looked into and once a solution is discovered, the fix will be implemented as quickly as possible. For the meantime use an alternative browser to view the gallery such as Netscape or Mozilla. You can use IE to view all other pages as long as you don't go to the gallery. Sorry for the inconvience. Currently I am in the same boat as you. ~T |
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#21
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| Chuck, You don't have to delete your gallery images as I checked your images and they are not causing the problem. ~T |
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#22
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| T -- thanks for the update! I'm sure it is frustrating for you and Doug as well as the rest of us. The last I'd read from Doug said he wasn't having any problem while using IE6 and viewing the gallery, but I can't imagine how it would affect only some of us. Couldn't we set up a poll to see who has been affected? Or has everyone already emailed you and Doug to show they're having problems also? Chuck -- glad my post helped you find Mozilla. I'd decided to try it after watching TechTV, but I hadn' t planned on using it for long -- if it doesn't have too many bugs, maybe we'll all have to switch to it. I was finally able to view your newest images -- love them! Last edited by CJ Swartz; 01-09-2003 at 02:47 PM. |
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#23
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| Quote:
Phyllis |
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#26
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| Quote:
~T |
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