Here's my attempt at this I use both
PSP and
PSE for this.
I first adjusted the hue/sat in
PSP and then selected the eyes and added color along with some fillflash. Next I started on the hair you did say she wanted brown hair well the closest I could get and make her look right was redish brown hair.
Now own to
PSE where I started reducing some of the lines in her face and neck where I just used the clone tool set with a low opacity. Once I had her lines reduced I applied unsharp mask and saved for web.
Hope you enjoy.
TwoLaidBack