Color Photo turns Black and White

[nebgranny]

I am sizeing a few pictures for a friend. We will make a collage of them soon. She sent them to me via the e-mail and the files are huge, all of them are in color. However when I open this one up in either photoshop or psp it comes up b&w. Can someone help with this and tell me what might be going on please. I can not post the full image , it is of a little boy who is right now fighting leukemia. We are having a fund raiser for the family and making a photo collage for the event!! This is the only one out of the twelve pictures that does this. Thanks Neb

[nebgranny]

Sorry hit the wrong button..imagine that!!

[fpellerin]

I can't find anything wrong with the chunk you posted. Can you e-mail me the entire picture as it was sent to you? (my e-mail is listed below) I'll take a closer look at it.

Frank

[philbach]

As far as I can tell, there is no real color in that photo snippet you posted. I guess you need to go back to the source and try again.

[edgework]

The red and blue channels are identical, the green slightly lighter, which gives it the duotone effect. It's hard to imagine that happening by accident or flaw. A full desaturation, or conversion of a b/w image to RGB would result in three identical channels. Perhaps it started out as a duotone and was converted to RGB.