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Error 565 - What is it?

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  #1  
Old 06-29-2007, 11:40 AM
ndicki ndicki is offline
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Error 565 - What is it?

A friend of mine is getting an error message with a psd file I sent him - it comes up as "Error 565" - can anybody tell me what that means? Thanks!
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Old 06-29-2007, 12:02 PM
smak smak is offline
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Re: Error 565 - What is it?

Is the friend using Paint shop pro to open the file.
If so, flatten the PSD file and send it to them again.
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Old 06-29-2007, 05:27 PM
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byRo byRo is offline
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Re: Error 565 - What is it?

Agreed smak,

Although if the file is in PSD then, probably, having it in separate layers would be the whole point.

Options:
1) Open the file in Photoshop, not PSP (OK, that was obvious, I know);
2) Get your friend to try a newer version of PSP (download a trial version, maybe);
3) Save it with PSP before sending.
4) Send it as PSD but avoid anything fancy, just image layers, RGB.

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Old 07-01-2007, 04:59 AM
ndicki ndicki is offline
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Smile Re: Error 565 - What is it?

Thanks - you're both bang on. He didn't tell me it was Paintshop Pro he was using, and an old one at that, v7. I used a trial version of PSP8 to re-do it, but that doesn't seem to have worked either. As it has about forty layers, some of which he needs to be able to work on, I can't flatten it, either. I've told him just what you suggested, to go and download a more recent trial version, and see what happens. Thanks again!
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Old 07-01-2007, 02:51 PM
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byRo byRo is offline
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Re: Error 565 - What is it?

Don't forget to tell us if it worked out - other folks might encounter the same problem.

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