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Unable to save file as jpeg? Totally baffled

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Old 01-19-2010, 12:50 AM
Carol Heath's Avatar
Carol Heath Carol Heath is offline
Join Date: Aug 2009
Location: Melbourne, AUSTRALIA
Posts: 71
Re: Unable to save file as jpeg? Totally baffled

Carol, I forgot another easy solution. You can strip all of the metadata away simply by pressing Ctrl-A to select the entire image, then go to Edit > Copy Merged. Go to File > New. The dimensions should be filled in automatically, so just click OK. Press Ctrl-V to paste your copied image onto the new image. Flatten the image, then save it as a JPEG.
Thanks Murray. This little piece of info will come in very handy. The file I was working on was supplied by another photographer who had done some processing in Lightroom.

I do plan to update but as you suggested, am holding off until the release of CS5.
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Old 01-28-2017, 01:29 PM
Karie Karie is offline
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Join Date: Jan 2017
Posts: 1
Re: Unable to save file as jpeg? Totally baffled


Carol, please try the following and advise if it works:
- Open a copy of the file (just in case there is a problem you still have the orig) and go to the file menu
- File -> File Info.
- Select the "Advanced" tab in the column.
- Select the "" entry group.
- click Delete!
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