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International rentals test (part 2)

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  #91  
Old 06-27-2011, 05:34 AM
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Doug Nelson Doug Nelson is offline
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Re: International rentals test (part 2)

Sorry you're having trouble. I just made a small configuration change on my side. If you don't mind, could you try it again (using Firefox, please).
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  #92  
Old 06-27-2011, 05:37 AM
wattsie wattsie is offline
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Re: International rentals test (part 2)

Tried again. Same deal - odd.
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  #93  
Old 06-27-2011, 05:38 AM
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Re: International rentals test (part 2)

Which show are you trying to rent? Did you try refreshing the page? Maybe your players didn't get my configuration change.
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  #94  
Old 06-27-2011, 05:43 AM
wattsie wattsie is offline
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Re: International rentals test (part 2)

OK - just refreshed and still the same. Quit and reopened and also no change. Trying to view the unmasking layer mask movie.
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  #95  
Old 06-27-2011, 05:53 AM
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Re: International rentals test (part 2)

Ok, I just chatted with tech support, it's a problem they're aware of and are working on. They say it should be fixed within the next hour.
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  #96  
Old 06-27-2011, 05:53 AM
wattsie wattsie is offline
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Re: International rentals test (part 2)

Many thanks. Will try again in the next couple of days and let you know if I have a problem.
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  #97  
Old 06-27-2011, 06:46 AM
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Re: International rentals test (part 2)

They tell me that not only is this bug fixed, but they've also fixed the Safari bug. So if any Mac user is planning on renting a show, give Safari a try first and report back here about whether it worked or not.
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  #98  
Old 06-27-2011, 02:31 PM
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Re: International rentals test (part 2)

I've started some reorganization to try to make the many choices clearer, and added Amy Dresser's "Pointy Man" show.
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  #99  
Old 06-28-2011, 06:02 AM
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Re: International rentals test (part 2)

I am still struggling with both Safari and Firefox. Same issues as above.
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  #100  
Old 06-28-2011, 07:14 PM
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Re: International rentals test (part 2)

Tech support is aware of the problem, but it's not affecting everyone so is hard to solve. If anyone reading this is unable to successfully rent any of the shows even with Firefox, email me at dnelson AT this domain and I'll get the techs in contact with you so they can get your specific system details and finally find a solution.
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