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International rentals test (part 2)

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  #131  
Old 07-14-2011, 02:59 PM
Doug Nelson's Avatar
Doug Nelson Doug Nelson is offline
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Re: rentals unavailable both in firefox and safari

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Originally Posted by afireflyspins View Post

I was wanting to rent a show, however, it appears that when ever I click to purchase, there's a note saying that the video is not available. I was checking on several of Amy Dresser's retouch shows.
This is via YouTube, not our international rentals page? The YouTube shows are limited to US viewers (hence the new rentals page).
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  #132  
Old 07-14-2011, 03:20 PM
gse123 gse123 is offline
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Re: International rentals test (part 2)

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Originally Posted by Doug Nelson View Post
Ouch, sorry about the title mixup. I've fixed it, but you need to email me so I can send you a refund. BTW, where are you viewing from?
Thanks Doug - I appreciate it!

I'm viewing from the UK
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  #133  
Old 07-14-2011, 03:44 PM
afireflyspins afireflyspins is offline
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Re: rentals not working on safari or firefox

hi Doug--

Thank for your reply. To clarify, I am a US subscriber in the US trying to rent your videos via utube.

Sorry about not posting to the utube page, I am new to posting (not new to retouch pro), and the rentals page directed me here.

All best--

Jane
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  #134  
Old 07-14-2011, 04:32 PM
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Doug Nelson Doug Nelson is offline
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Re: International rentals test (part 2)

I've sent a support request off to YouTube, but honestly it will be next week before they respond (if they respond) and it will likely be "can you provide more details". This is yet another reason why I'm trying to get away from YouTube. I do know from experience that they are prone to short-term outages in various areas.

I'd suggest waiting several hours and trying again. Hopefully one of the Amy shows I have on the int'l page will help you out while you wait. I'll be adding more soon.
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  #135  
Old 07-17-2011, 03:47 AM
bart1986 bart1986 is offline
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Re: International rentals test (part 2)

I just successfully viewed Amy Dresser' Pointy Man from Holland. Had a little problem with the sound, sounded a little canny and slightly delayed at some points. Probably has to do with the bandwith so its not on the account of retouchpro. Great show! Will surely rent some more vid's soon!

On a side-note: It might be helpfull to have some more information about the video's, a clearer before and after would be great and a little more introduction about the vid. Those things would make a decision a lot easier.

Anyway, thanks for the great renting feature!

Bart

Last edited by bart1986; 07-17-2011 at 04:06 AM.
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  #136  
Old 07-17-2011, 05:55 AM
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Re: International rentals test (part 2)

I've added yesterday's live show, "Painterly HDR" with Chris Alvanas, as well as Chris Tarantino's "Redo" start-to-finish beauty retouch.
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  #137  
Old 07-17-2011, 05:58 AM
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Re: International rentals test (part 2)

Quote:
Originally Posted by bart1986 View Post
On a side-note: It might be helpfull to have some more information about the video's, a clearer before and after would be great and a little more introduction about the vid. Those things would make a decision a lot easier.
If you click on the little arrow on the right edge of each video you'll find a more detailed description. The clearer before/after is in the works, but will probably take a couple of months.
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  #138  
Old 07-17-2011, 03:12 PM
bart1986 bart1986 is offline
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Re: International rentals test (part 2)

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Originally Posted by Doug Nelson View Post
If you click on the little arrow on the right edge of each video you'll find a more detailed description. The clearer before/after is in the works, but will probably take a couple of months.
Thanks! Knew it must have been hiding somewhere!
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  #139  
Old 07-17-2011, 06:00 PM
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Re: International rentals test (part 2)

I've asked for the little description drawer to be open by default, they said it will be available..."in a couple of months".
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  #140  
Old 07-18-2011, 12:57 AM
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Re: International rentals test (part 2)

I've added:

"Surprise" with Amy Dresser
"CMYK for RGB Users" with Andrew Rodney
"Selections & Pen Tool" with Steve Caplin
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