RetouchPRO

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-   -   issues accessing videos (http://www.retouchpro.com/forums/retouchpro-live/38578-issues-accessing-videos.html)

zagg77 05-24-2015 11:32 AM

issues accessing videos
 
Hi guys,

Sorry, this is off topic but I couldn't see where else to post this

I don't know if I'm missing something here..Im trying to view retouchPRO videos but when I put my email and password in to try and purchase the video it says my email/password is not recognised. I'm entering the email address registered on on my profile and my normal login password?

Do I need to set up another account to purchase videos?

Thanks

Doug Nelson 05-24-2015 12:31 PM

Re: issues accessing videos
 
First of all, thank you for renting.

The videos are embedded from an external service I pay to host the files. Therefore it requires a separate registration.

zagg77 05-25-2015 04:26 AM

Re: issues accessing videos
 
ah ok, thanks


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