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zagg77 05-24-2015 12:32 PM

issues accessing videos
Hi guys,

Sorry, this is off topic but I couldn't see where else to post this

I don't know if I'm missing something here..Im trying to view retouchPRO videos but when I put my email and password in to try and purchase the video it says my email/password is not recognised. I'm entering the email address registered on on my profile and my normal login password?

Do I need to set up another account to purchase videos?


Doug Nelson 05-24-2015 01:31 PM

Re: issues accessing videos
First of all, thank you for renting.

The videos are embedded from an external service I pay to host the files. Therefore it requires a separate registration.

zagg77 05-25-2015 05:26 AM

Re: issues accessing videos
ah ok, thanks

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