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issues accessing videos

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Old 05-24-2015, 11:32 AM
zagg77 zagg77 is offline
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Join Date: Feb 2010
Posts: 6
issues accessing videos

Hi guys,

Sorry, this is off topic but I couldn't see where else to post this

I don't know if I'm missing something here..Im trying to view retouchPRO videos but when I put my email and password in to try and purchase the video it says my email/password is not recognised. I'm entering the email address registered on on my profile and my normal login password?

Do I need to set up another account to purchase videos?

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Old 05-24-2015, 12:31 PM
Doug Nelson's Avatar
Doug Nelson Doug Nelson is offline
Join Date: Aug 2001
Posts: 7,069
Blog Entries: 21
Re: issues accessing videos

First of all, thank you for renting.

The videos are embedded from an external service I pay to host the files. Therefore it requires a separate registration.
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Old 05-25-2015, 04:26 AM
zagg77 zagg77 is offline
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Join Date: Feb 2010
Posts: 6
Re: issues accessing videos

ah ok, thanks
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