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RP Tutorials Discussion for tutorials published via our automated system, and about the tutorial publishing system itself.

Display/Printing problems with Tutorials

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  #1  
Old 07-22-2004, 12:24 AM
Robt Robt is offline
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Question Display/Printing problems with Tutorials

Can anyone tell me what I'm doing wrong,please?

When I click on the print button at the top of a tutorial, I get another page to open with the Tutorial complete. If I go directly to print, I get the text and some nice boxes with red X in them. If I goto print preview I get a picture of the nice box with its X.

Also if I copy the tutorial to a word doc I get the same.

I much prefer to print and read while I do these tutorials but without the screen shots something is lost- like any chance of me understanding them.

Thanks
Robert Collins
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Old 07-22-2004, 06:12 AM
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Doug Nelson Doug Nelson is offline
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Can you give me a link to a tutorial with this problem?
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Old 07-22-2004, 09:24 AM
Robt Robt is offline
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Love To But Don't Know How.

maybe: http://retouchpro.com/tutorials/?m=s...intable&id=132

Last edited by Robt; 07-22-2004 at 09:27 AM. Reason: Try to add link
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Old 07-22-2004, 09:31 AM
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Doug Nelson Doug Nelson is offline
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Works fine for me. Check out the "Red-X" link on the main site page for hints on what may be going on.
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File Type: jpg Untitled-1.jpg (12.3 KB, 9 views)
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Old 07-22-2004, 09:38 AM
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T Paul T Paul is offline
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I'm not sure how the tutorial forum software works, but perhaps if you are running pop-up blocker software as well as firewalls you may have to adjust their settings to prevent the red X's.
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Old 07-22-2004, 10:20 AM
Xaran Xaran is offline
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Not really sure what the problem is but here is a workaround that I managed for Bonnie.

Assuming you are using a PC and IE6.

Add the tutorial page to you favorites folder and click the make available off line box.

Come off line and then open the page from the favorites. Print as normal.

This ensures the graphics are downloaded to your computer.

Christine
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  #7  
Old 07-22-2004, 11:30 AM
freelancer freelancer is offline
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Hi Robt,

It used to happen to me also, but I discovered that this site requires "referrers" to be allowed in my firewall, else I get all red x's.

I just blocked referrers to confirm and... yup, I saw red x's again.

Hope this helps.
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Old 07-22-2004, 12:54 PM
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Doug Nelson Doug Nelson is offline
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Yep, almost a third of our bandwidth was being stolen by deep-linkers (and bandwidth is the most expensive aspect of web hosting). I solved it by requiring the referrer header to view images.
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Old 07-22-2004, 11:35 PM
Robt Robt is offline
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Thanks to all.

I allowed refferers in my ad blocker-even though its turned off.
I turned off the pop-up blocker.
I Cant find any reference to referer headers in IE6.
I don't have a firewall except the one my ISP has.

I see everything fine on the moniter. I just can't print any images from retouchPRO. Not even the gray scale at the bottom of the red X page.

I think its time to dump this disk and reload a new one from scratch anyway. Time to change from 2000 to XP anyhow just didn't want to waste the summer working on a puter. OH well the rains will be back soon anyway.

Thanks again-Robert Collins
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Old 07-23-2004, 02:54 AM
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Leah Leah is offline
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Robert,

Have you tried Christine (Xaran)'s suggestion? That has worked before for people with this problem (able to view but not print).
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