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Rate your ISP

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  #1  
Old 04-03-2002, 06:39 PM
Ed_L's Avatar
Ed_L Ed_L is offline
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Join Date: Aug 2001
Location: northwest Indiana, about 45 minutes from Chicago, IL
Posts: 2,824
Rate your ISP

When I bought the new computer, I received 6 months free (yeah, right!) access to DellNet, which is powered by MSN. I have about 3 months left, and when my time is up I'll probably be going elsewhere. Here's the pros and cons from my point of view:
(This is a dial up account)

Pros:
1. It's very rare when I can't connect.
2. Customer service is outstanding.

Cons:
1. E-mail functionality is spotty.
2. With a web-based account (like I have), you are limited to
attachment sizes of 1.5 megs or less.
3. I routinely have problems sending files close to
(but under) 1.5 megs.
4. You can not change to a Pop3 account
without losing the time remaining on your account.
5. Their e-mail is set so that you cannot use software other
than Microsoft's.

Neutral:
1. I usually connect between 42 kbps and 46 kbps.

Additional note:
When I first set up my account, they did not explain that I could only send larger files if I chose a Pop3 account, which couldn't be read from the www. They only gave me the option to read my mail from the web (which I rarely do). I would not recommend MSN. Still waiting for availability of something besides dial up in my area.

1. Who is your ISP?
2. What kind of account is it (dial up or whatever)?
3. What are the pros and cons?

Ed
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  #2  
Old 04-03-2002, 09:46 PM
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d_kendal d_kendal is offline
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Join Date: Feb 2002
Location: Edmonton, Alberta, Canada
Posts: 829
I'm using the Edmonton Freenet (Dial up).

Pros: Cheap, about $100 canadian (approx. $65 US) per year, connection speed is usually somewhere around 45kbps, a few (non web based) email accounts.

Cons: not much. there's the occasional down time, but it's pretty good usually. a lot of it is volunteers, so tech support isn't always great.

there's Freenets almost everywhere, where you can get low prices for decent service. here's a listing for the US: http://www.freenet.mb.ca/othersys/freenets/usa.html (Ed- there's a listing in there for Indiana if you're interested in something like that)
In the next couple months I'm planning to get Telus ADSL.

- David
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  #3  
Old 04-03-2002, 10:12 PM
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Ed_L Ed_L is offline
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Location: northwest Indiana, about 45 minutes from Chicago, IL
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Thanks David. I'll check it out.

Ed
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  #4  
Old 04-04-2002, 05:04 AM
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ItzRandy ItzRandy is offline
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Join Date: Jan 2002
Location: Southern California
Posts: 56
After being with Pacific Bell DSL for a year, I finally had my rates go up to $49.95 US a month. It is now under the corporate umbrella of SBC Global which so far has had no negative impact on my account.

Speed is outrageous compared to dialup. During my last speed test I clocked in a download speed of 1.26 Mb p/s. When I recently moved I was forced back to dialup for about two weeks and I thought I would kill something if I had to go any longer. If you spend any significant amount of time on the net and you have DSL available in your area, the money is well spent!

My friends that have cable connections are not nearly as pleased with their services. Sure they have the capability for greater speed but with sharing the bandwidth, they never see the greater speed.
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Old 04-04-2002, 08:29 PM
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thomasgeorge thomasgeorge is offline
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Posts: 1,045
Thats simple...on a scale of 1 to 10 with 1 being miserable and 10 being excellent, I rate the ISP here at a -235.6. Staying connected for more than 20 minutes continous is a noteworthy occurance and a connection speed of greater than 19.2 for anything is also an occurance worthy of celebration.Its a dial up network, CMC claims the monthly fees but little else, especially the ability to improve the service. On the bright side, it doesnt rain very much here and there is no lack of ground squirrels. Tom
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  #6  
Old 04-05-2002, 06:25 AM
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Chris W. Chris W. is offline
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Join Date: Aug 2001
Location: central texas
Posts: 145
Well out here in the middle of nowhere we have a whopping - One choice for an ISP.

We belong to a Co-op phone company and they have a monopoly on the ISP business as well as who they will allow to provide long distance service.

In the past the connection was okay at best...but lately I've have more disconnect problems and down time.

The price one pays to live in a wonderful place I guess.
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  #7  
Old 04-06-2002, 03:16 AM
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chris h chris h is offline
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Location: Northern UK
Posts: 991
This thread has surprised me as I assumed you’d be knee deep in broadband and cable in the US. This doesn’t appear to be the case. I have a pay flat rate dial up service that is excellent, all server downtime apart from unforseen is announced prior to work and dropped connections are rare. I also have a couple of free ISP links for back up but rarely needed although their performance is good. No broadband here yet but I can live without it for the time being.

Friends who have broadband are paying about £23 per month although I understand there is some new hardware required.
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Old 04-06-2002, 06:18 AM
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winwintoo winwintoo is offline
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Location: Regina, Saskatchewan
Posts: 942
I love my ISP...

I have high speed (DSL/broadband) from SaskTel which is the provincially owned telephone company. Downtime is so rare that I can only recall about twice that it has happened. Tech support is great - they have dedicated Mac support people besides the well-trained Windows and Linux types.

The only downside is that with a dedicated ip address, you can only have one computer connected at a time - but for an additional fee you can have additional ip addresses if you need them.

I have considered switching to cable modem but why mess with a good thing?

Margaret
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  #9  
Old 04-06-2002, 07:10 AM
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chris h chris h is offline
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Whats required hardware wise for ADSL ?
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  #10  
Old 04-06-2002, 08:01 AM
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winwintoo winwintoo is offline
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Location: Regina, Saskatchewan
Posts: 942
I think all you need is an Ethernet card in your computer. In my case, the ISP supplies the modem and a filter on the phone line.

My Macintosh computers all have Ethernet build-in so I didn't need to worry about that. There was a $99 "hook-up" fee which covered the cost of the filter and the visit by the installer.

The modem costs about $400 if you have to buy one (mine is supplied)

Margaret
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