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home network

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  #1  
Old 01-02-2003, 11:47 AM
stevic stevic is offline
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home network

Hi,

I hope that this is the right place to post this. I recently installed a network for my and my wifes notebook computer. (Netgear MR814) After finally getting everything up and running I found that the Retouch Pro web site just won't connect so far this is the only web site that does this. Does anyone have any idea why this is? Right now I'm on my daughters computer with a painfully slow dial-up connection. Any help would be welcomed.

Thanks,
Craig Carlson
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  #2  
Old 01-02-2003, 12:37 PM
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jeaniesa jeaniesa is offline
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I'm not sure I have an answer for you, but I'm wondering what OS you're running? And can you please clarify that you have connected two notebooks? Or is it one notebook networked to one desktop? (I can't tell from your wording. )

Jeanie
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  #3  
Old 01-02-2003, 12:54 PM
stevic stevic is offline
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Hi,

It's Win 2000. The system is a desk top (Win 2000) and a notebook (win xp) I haven't turned on the firewall yet. It just doesn't make sense to me I sent a question to Netgear about this but you know how on line support goes sometime. Thanks for your interest.

Craig

P.S. minor gloat here, the notebook (Toshiba) was a Christmas present for my wife after all the sales, price matching and rebates the total cost was $500!
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Old 01-02-2003, 12:55 PM
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jrolinc jrolinc is offline
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Answers/Question

Looks like you've got a Wireless network setup.

More info is needed...

OS (as asked by Jeanie)
Overall network config...although, if ONE website is the only one not showing up...I hardly think your setup is the issue.

Is that the case? Can you get to EVERY other website and ONLY RetouchPro is not coming up? With both systems (that are networked)?

We can go from there...

Good luck
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  #5  
Old 01-02-2003, 01:26 PM
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jeaniesa jeaniesa is offline
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Another question...

Is RetouchPro inaccessible from BOTH computers or just the laptop?

Jeanie
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  #6  
Old 01-02-2003, 01:33 PM
stevic stevic is offline
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Hi,

I haven't tried it from the notebook just my main computer. Retouch connected fine just going through the DSL modem but it is the only web site that I have found that will not connect via the wireless router. I'd be starting to pull my hair out but I don't have that much left.

Craig
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  #7  
Old 01-02-2003, 02:21 PM
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jeaniesa jeaniesa is offline
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Yet more questions...

When you say that RetouchPro doesn't connect, please be more specific. I.e., is it only the forum pages which won't connect, or the entire site (incl. home page)? Do you get an error? If so, what does it say? If you don't get an error, what happens instead?

Jeanie
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  #8  
Old 01-02-2003, 03:34 PM
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jrolinc jrolinc is offline
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....and what browser? I thought I heard in some other thread some issue (possibly) with the Forums and another browser besides IE?

Ignore if that doesn't apply...the downside of reading SOOOO many forums!
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  #9  
Old 01-02-2003, 04:52 PM
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LactoBeeZor LactoBeeZor is offline
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Very puzzling. I have 2 desk tops, hard wired, and 3 laptops. wireless, in a network and haven't any problems with any system or any of three browsers. The only problem I have is with mozilla 1.3a and it displays fine but when viewing pics there is a bug in newest software that requires about 3 extra clicks... Tell us more, tell us more.
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  #10  
Old 01-02-2003, 05:10 PM
stevic stevic is offline
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Hi,

What happens is one I click the link or type in the TouchPro address the browser IE 5.5 looks like it gonna look for the site but nothing happens the browser window just stays blank. I don't even get a message saying web site not found. It's like the Retouchpro address is not making it past the wireless router.

Craig
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