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Painter X problems with Autopaint under Vista

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  #11  
Old 04-27-2007, 05:55 PM
chauncey chauncey is offline
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Re: Painter X problems with Autopaint under Vista

FYI--Just got of the phone with Corel tech support. He told me uninstall it using a technique described in doc. 760269 and then reinstall. If still having problems try running it under a separate administrater (?) using doc.753659.
None of this makes any sense to me so I'm going to have my geek son look at it. stay tuned

not all bad, CS3 came today
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  #12  
Old 04-28-2007, 11:49 AM
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Andrew B. Andrew B. is offline
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Re: Painter X problems with Autopaint under Vista

Wow. That's great that they called you back. Most software companies would not bother. And I'm glad you have your son to help you with this. I hope it works out.
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  #13  
Old 04-28-2007, 03:55 PM
chauncey chauncey is offline
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Re: Painter X problems with Autopaint under Vista

I didn't get to be 64y/o by being an optimist, so would anything be gained by getting a replacement disc? Kinda like under the lemon law.
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  #14  
Old 04-29-2007, 12:12 PM
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Andrew B. Andrew B. is offline
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Re: Painter X problems with Autopaint under Vista

Quote:
Originally Posted by chauncey View Post
I didn't get to be 64y/o by being an optimist, so would anything be gained by getting a replacement disc? Kinda like under the lemon law.
You are thinking there might be a glitch on the disc? Well, if it were my system and I wanted to check this out, I'd probably download the trial version and see if it works better. But only after I had done the other recommendations first, and they failed.
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  #15  
Old 04-29-2007, 02:00 PM
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Doug Nelson Doug Nelson is offline
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Re: Painter X problems with Autopaint under Vista

If it was a bad disk it likely wouldn't have installed at all.

How much RAM do you have?

Have you tried running MSCONFIG (type it in the Run box and hit return) and disabling all the entries in the Startup tab (then reboot)? (don't forget to reenable them later)

FWIW, I'm running Painter X and Vista with no problems. I tried the events you mentioned triggered your problem, without incident.
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  #16  
Old 04-30-2007, 03:56 AM
chauncey chauncey is offline
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Re: Painter X problems with Autopaint under Vista

Got it working guys. I deleted virtually every program on the computer, unistalled Painter and installed it, rebooted several times and all of that seemed to take care of most of the problems.
Will be pulling each program out of trash one at a time and checking for conflict.

Thanks for your support
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  #17  
Old 04-30-2007, 11:46 AM
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DannyRaphael DannyRaphael is offline
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Re: Painter X problems with Autopaint under Vista

Congrats on getting over the hump... and hats off to your tenacity.
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