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Startup help

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  #11  
Old 07-07-2007, 08:40 AM
Gary Richardson's Avatar
Gary Richardson Gary Richardson is offline
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Re: Startup help

Well its not a problem with your Boot.ini file, that looks fine as far as I can tell.

Problem is down to a few things.

BIOS not seeing your hard drive.
No bootable partition on your hard drive (or its been corrupted).
Drive Cable loose or faulty.
Faulty hard drive.

Most likely it's a cable has come loose, hence having you check that.

The rest are difficult for me to diagnose from here. Hardware is not really my area of expertise, I'm OK hands on, but talking you through would be difficult and would give a large chance of borking your machine totally.

Best place I know of for online help of that sort is PC Pitstop, if they're busy Virtual Dr is a good alternative.

Hardware Support Forums
PC Pitstop
Virtual Dr.
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  #12  
Old 07-07-2007, 04:00 PM
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Re: Startup help

Gary thanks for your help. If I get this resolved I will let you know what I did.
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  #13  
Old 07-07-2007, 08:26 PM
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Cameraken Cameraken is offline
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Re: Startup help

Hi Gary.

I think this error is possible if Command.com is missing or corrupt?

Also If MBR has gone bad (fixmbr)

Just a thought.

Ken.
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  #14  
Old 07-07-2007, 09:24 PM
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Re: Startup help

Ken...how would I check for either possibility? What is the MBR?
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  #15  
Old 07-07-2007, 09:42 PM
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Cameraken Cameraken is offline
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Re: Startup help

Hi Skydog.

I posted my comments to Gary because he knows more about this stuff than I do.
I just threw in a couple of suggestions because I do think a virus infected or corrupt command.com can cause this error.

I would suggest you wait for a response from Gary before acting my suggestions.

MBR is the Master Boot Record. An important area of the hard disk
http://en.wikipedia.org/wiki/Master_boot_record


My Boot.ini is

Default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[Operating Systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

but yours should still be ok.


Do you remember installing any programs at the time things went wrong?

Ken.
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  #16  
Old 07-08-2007, 02:20 AM
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Gary Richardson Gary Richardson is offline
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Re: Startup help

As Ken says, your problem can be caused by a corrupted MBR (Master Boot Record) on your Hard Drive. Don't know about Command.com causing this problem, that's a new one on me.

Corrupted MBRs used to be caused by Boot Sector viruses, but they haven't really been common for quite some time. They used to be installed when exchanging files by means of floppy disks was common practice. Since that practice is no longer common, it's unlikely you've been infected. Besides disk boot sectors are now much more protected than they used to be, so BS viruses have pretty much died out.

Course there can be other reasons your MBR got corrupted.

Corrupted MBRs can sometimes be fixed using Recovery Console on your Windows Install disk. This is not without risk, and you could bork your system by doing it.

It is not something I have any personal experience of doing, which is why I directed you towards PC Pitstop, where you will be directed by people with greater expertise than me.

Instructions for it are as follows.

Quote:
Boot with the XP installation CD.

When prompted, press R to repair a Windows XP installation.

If repairing a host with multiple operating systems, select the appropriate one (XP) from the menu. If you have only one operating system, enter 1 to select it.

Enter the administrator password if prompted.

To fix the MBR, use the following command:

fixmbr

This assumes that your installation is on the C:\ drive. You will be presented with several scary warning lines the reading of which will make you want to say no. Microsoft is exceptionally vague regarding the conditions under which fixmbr can cause problems although they are clear about the consequences (losing all data on the hard drive), so use this at your own risk.

Type y and ENTER to fix the MBR.

Type exit to leave the recovery console and reboot.
As you have a 2 partition disk, the above instructions may not be completely right and I don't know enough about this to help you if things go horribly wrong from using them, I still recommend you to contact PC Pitstop.


Ken, the reason your Boot.ini is different to skydog's is that your disk is not partitioned, his is. It's also XP Pro his is XP Home.

Last edited by Gary Richardson; 07-08-2007 at 02:32 AM.
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  #17  
Old 07-08-2007, 04:41 AM
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Cameraken Cameraken is offline
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Re: Startup help

Hi Skydog.

And here
http://www.computerhope.com/issues/ch000715.htm

Are the instructions to replace Command.com.

But, as Gary mentioned, these steps are not without risk.
It would be sensible to have a backup of your data before attempting either of these repairs. And it may be worth waiting for a response at PCPitstop before attempting them.

Good Luck.
Let us know if you find the problem.

Ken.
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  #18  
Old 07-08-2007, 07:53 AM
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Re: Startup help

Okay...off to pitstop

The day the problem started I downloaded a new upgrade to itunes 7.3 (I did not reboot after this installation) and at another time during the day I lost power (my computer was idle). Since then, I've had the problem.
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  #19  
Old 07-08-2007, 09:16 AM
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Gary Richardson Gary Richardson is offline
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Re: Startup help

An uncontrolled stop (as caused by a power outage) could conceivably have caused disk damage, though modern disks are not as prone to head/disk contact as they once were.

Can't see that an iTunes update would be suspect, as long as it's from a legit update source.
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  #20  
Old 07-14-2007, 09:14 AM
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Re: Startup help

Yesterday was Friday the 13th wasn't it.
I took my computer to a knowledgeable computer friend yesterday and he suggested an XP repair - the repair ended up as an XP installation which wiped out the everything I had on my hard drive -programs, favorites, fonts, plugins, you name it (fortunately, I didn't lose my photos - these are on an external drive). I guess you can imagine how I am going to spend my weekend and I feel I can get it all back. It's just those little freebees I've picked up over the years that I may not be able to find again).

So...after the installation and the wipe out the computer still would not boot and we still could not understand...then we looked. I have a closed partition on my computer that has an old floppy drive. It seems my son was recently home and installed the floppy and never removed it. When my power when off last week and the computer tried to restard when the power came back on it got hung up on this floppy. If I had only looked in this drive I could have avoided this whole @#$!@ problem. I haven't used that drive in years and I forgot it was even there.

Gary and others...thanks for the help...sometimes it's just those little things...
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