Serious Painter Crash

[fugitive]

My Painter7 is crashing on startup and I can't figure it out. I have rebooted, Nortonized, re-installed.
Any windows gurus here?
Win98SE.
and a pic of the error

[Doug Nelson]

I have no idea about Painter, but I get that same error in Photoshop when I run a firewall. PS sends a message out to see if there are any other copies with the same registration number running. If it senses a NIC but is blocked by the firewall, it crashes.

[jerry]

Fugitive

No words of wisdom here. However, I have gotten the same error numerous times while running Autocad at work.. The computer guru at work attributes it to large files with questionable memory allocation..

Good luck
Jerry

[G. Couch]

Oh..that error means the CIA is monitoring your comp....uh..nevermind.

Actually, I would agree Doug about checking the firewall, if you have one installed. Also try to think back to any changes you may have made to your system prior to the start of your problem. I'm not sure if Win98 has the "system restore" function, but if it does, you could always revert back to a date prior to the problem.

[fugitive]

I fixed something like this before with this command line I found on line but I tried it last nite and I don't know how anymore
"c:/WINDOWS/COMMAND/SCANREG SPACE SHIFT RESTORE
this command line can restore a past setting to make happy puter
these commands may have to be input differently to work.
this is done in DOS
This knowlage cost me $50 bucks

[Doug Nelson]

If you're running Win98 or WinME, try this link. If you're running Win2000 or WinXP, forget Scanreg.

Btw, it's /restore

[fugitive]

Being right brained and all, I'm a bit weak in these areas.
I tried but don't know where to put what files. How can I define what file needs help, I can't.

[Doug Nelson]

The following table lists each command-line switch and its description:

Switch Description
----------------------------------------------------------------------
/backup Backs up the registry and related files without
displaying any prompts.

/restore Displays a list of available backup files, sorted
by the date and time the backup was created.

"/comment=<text>" Enables you to add a descriptive comment to the
registry backup.

/fix Repairs any damaged portions of the registry, and
optimizes it by rebuilding it without unused space.

/autoscan Automatically scans the registry and backs it up
without displaying any prompts if there is no
backup for that date.

/scanonly Scans the registry and displays a message if any
errors are found. This switch does not back up the
registry.

filename Scans the registry file specified and displays a
message indicating whether or not any errors were
found. This switch does not back up the registry.

/opt The /opt command-line switch causes the
Registry Checker tool to optimize the
registry by removing unused space.
================================
I suspect /restore (then pick an older version from the list) or /fix might be your best choices.

I don't have total confidence that this will fix your problem, though.

[Doug Nelson]

Oh yeah, if you're using a Wacom pad, make sure you have the latest driver.

[Doug Nelson]

Another idea just for Win98 and WinME (no Win2000 or WinXP):

Go to your start button, click on "Run..."
Type in MSCONFIG
Hit return
Go to the startup tab and deselect everything (you can reselect what you need later)
Reboot
See if that helps

Good general tip anytime you're having probs on this platform.

[fugitive]

I only got the tablet in Dec, and I've updated the drivers twice. I have the 4.72-4, which I think is the latest.
Thanks.
I don't know how to do any of that dos stuff. Used to do a little with win 3.1 but nowadays, dos is pretty acane.
greg

[stewartbootles]

You could try the newsgroup 24hoursupport.helpdesk
It`s helped me out many times
or try this site http://protonic.com/ they offer a great tech support
Good Luck

[fugitive]

Stewart Thanks I got em'.
Doug thank you.
Still afu
greg

[fugitive]

Ha ha ha ha ha..............I fixed it da___.
There is a patch/update for P7 and at 25meg, the largest I've seen, but it worked and I'm complete again. All systems go, except me of course.

[jeaniesa]

Yeah!! Glad that fixed it for you!
Jeanie