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Old 09-10-2002, 08:08 PM
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Sanda Sanda is offline
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Join Date: Oct 2001
Location: Sydney Australia
Posts: 573
I though I should reopen this thread to warn others.
On Saturday my hard drive began to act strangely. Not allowing me to save to it or print from it. So I shut the computer down and restarted, upon restarting I wasn't able to get back in, the only way in was through safe mode. I tried backing up some of the data to floppy disks but that didn't work. Even though it said the files were saved they were not.
So I took the computer to a repairer. After looking at what was going on the repairer said he was sure I had been hacked , in my control panel my systems icon was gone. Apparently some of my hardware settings had been changed and every way he tried to reset them was being blocked. I told him I was running both virus software and a firewall. With the firewall set on paranoid I though hackers would have been blocked. He asked how old the software was and when I said about 18months he said that was my problem, apparently hackers can find a "work around" for most firewalls and anti virus software and I should have replaced (not updated). Personally I can't see what is wrong with updates but the repairer insisted that I needed to buy new software at least yearly. Has anybody else heard of this?
Now I don't know what to do if I have to get a new firewall and virus software I'm not sure what to get.
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Old 09-12-2002, 01:26 AM
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BigAl BigAl is offline
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Join Date: Feb 2002
Location: South Africa
Posts: 497
Sorry to hear about your problems Sanda. In cases like this, I usually have an old harddisk with a minimal operating system on it which I use to boot the system. I can then use it to store data from the infected disk (or to access a cd-writer) and even kill viruses. Once I've removed everything I want, I can reformat the bad disk or kill the windows directory and support files.

What firewall software are you using Sanda? I'm pretty happy with ZoneAlarm, which is free and it informs you when a new upgrade is available.
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Old 09-12-2002, 01:32 AM
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Sanda Sanda is offline
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Join Date: Oct 2001
Location: Sydney Australia
Posts: 573
I've been using Norton for both the virus software and the firewall but since the disaster I'm running black ice but it's annoying the life out of me trying to get it set up the way I want it. I think I might try Zone Alarm and see if I like that any better.
Norton was preventing me using the mail washer program so maybe with a different firewall I can use that program. I get a terrible lot of junk mail sent to me.
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Old 09-12-2002, 02:40 AM
Stephen M Stephen M is offline
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Join Date: Apr 2002
Location: Sydney, Australia
Posts: 439
I think there may be some truth to the comment about updates to the virus software not doing everything - but you should not have to buy totally new software.

Some virus packs have TWO update features - on is the virus definitions file, the other may be the virus softwares scanning engine...which may not be updated as often as definition files.

I have tried, use and like the freeware 'Tiny Personal Firewall' from tiny software for PC, which was mentioned earlier in this thread (but have not tried others).

Stephen Marsh.
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