Cannot install corel painter 11 please help

[sergio2263]

Hello Everyone,

I am trying to install corel painter 11 but cannot I get this

>SetupNew/setup.cpp (140)
PAPP:
PVENDOR:
PGUID
$ @ Windows XP Service Pack 3 (2600) IE Version 6.0.299.5512

I have install service pack 3 .

Any help would be much appreciated. I have no idea what’s this all about.

Many thanks

helen

[Tony W]

Helen, you do not give much detail - for instance is this from a disk or have you downloaded the program from the web or have you tried to install from the web?
How far did you get using the above with the installation before you got this message? For instance does the software agreement licence appear?

When did you install Service Pack 3?

I can only offer some guesses at this time so:

If you installed SP3 recently this could account for the issue - maybe improper/corrupted install. Therefore I would suggest uninstalling or rolling back SP3 and then downloading installing again, prior to trying to install Corel.

This sounds like it could be a Windows InstallShield error (maybe related to the above).
If you have tried installing directly via the website download I would suggest download the whole application to your computer and trying install again.

[Doug Nelson]

Sounds like you need to contact Corel.

[sergio2263]

Thank you both for your replies it is much appreciated. I re-installed windows service pack 3 and install corel painter 11 from the cd it all works fine now.

helen