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web page problems

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Old 10-22-2008, 03:50 PM
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topazlabs topazlabs is offline
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Join Date: Aug 2008
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Re: web page problems

Hi,

Sorry for the delayed reply but it looks like you got it handled!

The reason you had web page problems is probably on our side, not yours. Sometimes after sending a newsletter the traffic surges enough to bring down our servers, especially if many people are downloading at once.

If you wait for a few (dozen?) minutes and clear the cache, as you have done, everything should be normal.

Thanks and let me know if you have any other questions!

Best regards,
Eric
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