ok so you're getting the same as me. makes me feel better. no she didn't give me any link. i was just asking her for a larger file (via a pm) to play with and she said she just saved the file from RetouchPRO and gets a 9 x 12, 1.55mb file when opened in Photoshop. i guess the other posters were just working from the thumbnail download also, which i found strange since I thought they'd want a larger picture to play with. she is on a mac however and so i was just trying to get confirmation that retouch didn't have a larger version of the file saved somewhere in a library that some systems (like mac) were able to get to or maybe confirmation that somewhere my connection was just blocking a larger download when other systems were not. well, I do appreciate all your efforts but I think it's time to rest on this one. again, thanks a ton for your time!