There does seem to be a few sides to this story, but there is one point I would like to make regarding professionalism.
I would like to say that(and I am not pointing fingers at any one person), discussing business matters of any kind on a public forum is unprofessional. grafx did ask a general question with no names, but it has now turned in to a discussion about personal opinions on the photographers and other retouchers actions. Not only is it bad practise to get involved in business disputes, but it can get very messy for anyone offering up an opinion.
grafx, if you are happy with your actions over the Email, then that is the correct action for you

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