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Business Work Flows...

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  #1  
Old 09-11-2008, 02:18 PM
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Amy.Read Amy.Read is offline
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Post Business Work Flows...

Hi everyone,

I recently had some issues with a photographer which have now been resolved.
I would really like some pointers on business workflows such as...

1. Payment up front or after?
2. Invoice/statements terms and conditions.
3. Procedure for any disputed/ignored invoices.

I just thought it might be useful as when I had these issues I didn't really know how to find this information until it was a bit late.
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Old 09-11-2008, 03:13 PM
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SteveB2005 SteveB2005 is offline
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Re: Business Work Flows...

I usually require an upfront 50% deposit with balance due after all images have been approved. This at least covers me if I get burned, but so far in the recent past, I've only eaten part of a job. I have a written invoice with all terms explained and have the client sign it that they understand the terms.

With known or continual clients, trust has been developed so I amy or may not request the 50% deposit. Just be sure of who you are dealing with.
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Old 09-12-2008, 01:52 AM
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ashphotoart ashphotoart is offline
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Re: Business Work Flows...

I takes complete payment after submitting the images. If client are dissatisfied with any image(s) I do rework upto 2 times.

As I'm confident on my work so I know how to satisfy our client and let him the cause technically.


sometimes I takes payment monthly too. it's depends on business relationship and policy of the clients.

But I never get loss bcoz I know my skill and they also.

Ash
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Old 09-12-2008, 09:20 AM
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Amy.Read Amy.Read is offline
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Re: Business Work Flows...

Quote:
Originally Posted by SteveB2005 View Post
I have a written invoice with all terms explained and have the client sign it that they understand the terms.
Do you get them to print off a copy and fax it back with their signature on it? Or something like that.
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Old 09-14-2008, 10:12 AM
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jagerman jagerman is offline
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Re: Business Work Flows...

I put all of the terms that I "may" require in the estimates/bids and a signature area as well. I say may, because it kid of depends on the client and scope of the job. If it is a small rush job for a regular client. Then the estimate is just a formality. But, things like new clients, large jobs that will take a week or more and clients that I have issues getting money from. I take a 50% deposite up front that is non refundable to hold the days and get a signature. Because I may be turning down work to make these type of jobs happen. Most photographers take deposites to hold dates for large jobs and should understand. Sometimes agencies are a little different and they want you to follow there terms and you will have to deal with W9's etc...

Good Luck, -W
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Old 09-15-2008, 04:21 PM
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Re: Business Work Flows...

Unfortunately it comes down to TRUST Amie. Some people take ages to pay even if you put standard 28 days on your invoice.
But the only way you get someone to commit to paying is if you get some kind of contract signed before work begins. This can be as simple as a piece of paper signed by both parties. VERY FEW people will want to pay up front.
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