Work/Jobs - - International Business - Page 2

Sanda · #16 09-22-2002, 10:42 PM

I rang the US consulate this morning and there is no help availiable from them.

CJ Swartz · #17 09-23-2002, 02:04 AM

Quote:

I rang the US consulate this morning and there is no help availiable from them

You'd think that "Yankee ingenuity" would figure a way to help a business trade with U. S. customers.

This is weird -- I don't see Australia listed as having an agreement to accept U.S.P.S. money orders, but Zimbabwe, Croatia, etc. are listed!
USPS - International Money Orders

Have you gone to a large office of your bank to inquire as to whether they will cash it -- it seems that it's up to them IF it is an International money order. If the customer told the Post Office where s/he was sending it, you'd think that they would have instructed him/her on what needed to be done.... You mentioned that it said "payable only in U.S..." -- if the customer didn't check to find out whether the money order was payable to you in Oz, then they should be embarrassed by their error. They should have a receipt that they can show to get their money back if you send them the uncashed money order.

Sanda · #18 09-23-2002, 04:00 PM

Apparently the money order is a US domestic money order that's why it can't be cashed in Australia. I'll contact the customer and hopefully she still has the receipt and she can either sent a international money order or pay through pay pal. I've learnt a valuable lesson not to accept money orders in the future for international orders.

Aric · #19 10-14-2002, 04:45 AM

I agree with Doug. We handle all of our out of town orders by credit card. At first we were scared that people would protest their charges after they receiveed our product, but that is yet to happen.

corel · #20 10-21-2002, 06:21 AM

Couldn’t you just deposit it at your bank and let them get the cash somehow.
At the very least your banker should be able to guide you as to your options.

Just a thought.

Corel (Ken)

Sanda · #21 10-21-2002, 03:46 PM

Ken,
I banked the money order but it was returned two days later as it was only cashable(is that a word?) in the USA. Apparently there are money orderss which can only be cashe in the US, they are the green ones and others which can be cashed world wide. I've solved the problem by sending it to a friend in the US who is going to cash it for me. I will never accept a money order again, so I've learnt something from the whole thing.