My response was honest and informed. TBH I dont care whether you think it was helpful or not, I know what I'm talking about and my advice still stands. Would you rather I lied and said its all wonderful and great... good job! There is that more helpful?
You may be happy with your website, but your opinion doesnt count for much - its what your potential customers that count.
If your car broke down and needed fixing and you had two choices of garage to take your car too - given similar prices and as far as you can tell they're both getting the job done - remember you're the consumer in this scenario, not the expert. Would you pick the clean, smart looking garage with professional shop front or some guy in his 'hole in the wall' shop with a broken, hand painted sign? Who would you hand over your car and keys too?
Image is very important when it comes to people trusting you with their prized posessions and particularly, money. Presenting a professional image makes you appear instantly more trustworthy online.
I'm a professional web developer responsible for several high profile eCommerce sites.
10 days ago we launched a new online store as part of an existing website, in 10 days it has brought in over £10,000 in sales with a very localised target market.
Your google ranking is 0. So despite being google listed you're going to be way down the list when potential customer come searching. searching on google for your domain I get this listing:
Past & Present Photo - Graphic/Image Restoration & Design
#1 PC Computer Wizard.
Your meta tags describe your site as being about PC repair and web design. While meta tags arent used by most major search engines these days they are still important.
Your keywords only list your web address!
Further investigation shows that your site is a rip off of
http://www.1pcwiz.com/ now it could be that you own both sites but it doesnt look like it, different phone numbers and domain registrars.
Your corner graphic is hotlinking to a .rm file on their webspace, your site code is a copy of thiers and there are other parts you didnt change too.
I'm not even going to mention the site accessibility problems. Although most people dont know it, there are laws that web developers and designers have to follow with regards to disabled access. In the UK they are part of the disability discrimination act, in the US they are called section 508. Although there has only been one case brought to court on the matter - the laws still stand.
'Cant afford' is no good excuse for a bad website these days. There are numerous grants and business loans available for startup companies for building websites. In the UK £200 can get you a decent website from a freelancer, which is a very small investment in your business that can have massive impact on your sales.