The Salon is a place to relax, so here goes:
SO YOU THINK YOU ARE TECHNICALLY CHALLENGED?
> THINK AGAIN!!
> Take heart, anyone among you who believes you are technologically
> challenged, you "ain't seen nuthin' yet." This is an excerpt from a
> "Wall
> Street Journal" article.
>
> 1. Compaq is considering changing the command "Press Any Key" to
> "Press Return Key" because of the flood of calls asking where the "Any"
> key
> is.
>
> 2. AST technical support had a caller complaining that her mouse was
> hard
> to control with the dust cover on. The cover turned out to be the
> plastic bag
> the mouse was packaged in.
>
> 3. A Dell technician advised his customer to put his troubled floppy
> back
> in the drive and close the door. The customer asked the tech to hold on
> and
> was heard putting the phone down, getting up and crossing the room to
> close
> the door.
>
> 4. Another Dell customer called to say he couldn't get his computer to
> fax
> anything. After 40 minutes of troubleshooting, the technician
discovered
> the man was trying to fax a piece of paper by holding it in front of
the
> monitor screen and hitting the "send" key.
>
> 5. Yet another Dell customer called to complain that his keyboard no
> longer worked. He had cleaned it by filling up his tub with soap and
> water
> and soaking the keyboard for a day, then removing all the keys and
> washing
> them individually.
>
> 6. A confused caller to IBM was having trouble printing documents. He
> told
> the technician that the computer had said it "couldn't find printer"
The
> user had also tried turning the computer screen to face the printer but
> that
> his computer still couldn't "see" the printer.
>
> 7. An exasperated caller to Dell Tech Support couldn't get her new Dell
> Computer to turn on. After ensuring the computer was plugged in,
> the technician asked her what happened when she pushed the power
button.
> Her response, "I pushed and pushed on this foot pedal and nothing
> happens." The "foot pedal" turned out to be the computer's mouse.
>
> 8. A woman called the Canon help desk with a problem with her printer.
> The
> tech asked her if she was running it under "Windows."
> The woman responded, "No, my desk is next to the door. But that is a
> good
> point. The man sitting in the cubicle next to me is under a window and
> his printer is working fine."
>
> 9. Tech Support: "O.K. Bob, let's press control and escape keys at the
> same time. That brings up a task list in the middle of the screen. Now
> type
> the letter "P" to bring up the Program Manager."
> Customer: "I don't have a "P".
> Tech: "On your keyboard, Bob."
> Customer: "What do you mean?"
> Tech: ""P" on your keyboard, Bob."
> Customer: "I'm not going to do that!!!"
SO YOU THINK YOU ARE TECHNICALLY CHALLENGED?
> THINK AGAIN!!
> Take heart, anyone among you who believes you are technologically
> challenged, you "ain't seen nuthin' yet." This is an excerpt from a
> "Wall
> Street Journal" article.
>
> 1. Compaq is considering changing the command "Press Any Key" to
> "Press Return Key" because of the flood of calls asking where the "Any"
> key
> is.
>
> 2. AST technical support had a caller complaining that her mouse was
> hard
> to control with the dust cover on. The cover turned out to be the
> plastic bag
> the mouse was packaged in.
>
> 3. A Dell technician advised his customer to put his troubled floppy
> back
> in the drive and close the door. The customer asked the tech to hold on
> and
> was heard putting the phone down, getting up and crossing the room to
> close
> the door.
>
> 4. Another Dell customer called to say he couldn't get his computer to
> fax
> anything. After 40 minutes of troubleshooting, the technician
discovered
> the man was trying to fax a piece of paper by holding it in front of
the
> monitor screen and hitting the "send" key.
>
> 5. Yet another Dell customer called to complain that his keyboard no
> longer worked. He had cleaned it by filling up his tub with soap and
> water
> and soaking the keyboard for a day, then removing all the keys and
> washing
> them individually.
>
> 6. A confused caller to IBM was having trouble printing documents. He
> told
> the technician that the computer had said it "couldn't find printer"
The
> user had also tried turning the computer screen to face the printer but
> that
> his computer still couldn't "see" the printer.
>
> 7. An exasperated caller to Dell Tech Support couldn't get her new Dell
> Computer to turn on. After ensuring the computer was plugged in,
> the technician asked her what happened when she pushed the power
button.
> Her response, "I pushed and pushed on this foot pedal and nothing
> happens." The "foot pedal" turned out to be the computer's mouse.
>
> 8. A woman called the Canon help desk with a problem with her printer.
> The
> tech asked her if she was running it under "Windows."
> The woman responded, "No, my desk is next to the door. But that is a
> good
> point. The man sitting in the cubicle next to me is under a window and
> his printer is working fine."
>
> 9. Tech Support: "O.K. Bob, let's press control and escape keys at the
> same time. That brings up a task list in the middle of the screen. Now
> type
> the letter "P" to bring up the Program Manager."
> Customer: "I don't have a "P".
> Tech: "On your keyboard, Bob."
> Customer: "What do you mean?"
> Tech: ""P" on your keyboard, Bob."
> Customer: "I'm not going to do that!!!"
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