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I can not get into RetouchPro Tutorials!

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  • I can not get into RetouchPro Tutorials!

    I'm using Mozilla Firefox Version 3.6.10 and when I sign in initially my sign-in is accepted but when I go to Tutorials my sign-in is not accepted. I went into Firefox Setup and RetouchPro Cookies are shown and accepted.

    In trying to toubleshoot this I just re-signed-into RetouchPro again this time using Firefox, Opera, and Internet Explorer and with all Browsers RetouchPro accepted my sign-in until I tried to go into Tutorials and on every Browser, even with my Firewalls turned off and my Kaspersky Internet Security Paused I get "Invalid access combination"! Are Tutorials not part of my RetouchPro sign-in? If not WHERE do I register for RetouchPro Tutorials. Earlier today I signed up for and paid for Saturday's "RetouchPRO LIVE "Face" with Amy Dresser". Am I going to have problems getting into the rebroadcast?
    Jim

  • #2
    Re: I can not get into RetouchPro Tutorials!

    The tutorials section is currently read-only, so there's no need to sign in there. This has nothing to do with any other part of the site, including the RP LIVE shows.
    Learn by teaching
    Take responsibility for learning

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    • #3
      Re: I can not get into RetouchPro Tutorials!

      Thanks Doug for the fast reply!
      I just went into Tutorials without signing-in and it works fine. I'm sure there are many who believe that you have to sign in and quit trying. Any reason the Sign-in is there?
      Thanks for the help,
      Jim

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      • #4
        Re: I can not get into RetouchPro Tutorials!

        The software used for that section was abandoned by the developers. It broke and I can't contact them to fix it. I can't even login myself anymore.
        Learn by teaching
        Take responsibility for learning

        Comment


        • #5
          Re: I can not get into RetouchPro Tutorials!

          Hi Doug,
          I don't feel so bad now that even you cannot log-in. The main thing is that I can go in without difficulty!
          Thanks for the follow-up,
          Jim

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