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Update to Adobe application licensing technology

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  • Update to Adobe application licensing technology

    Anybody heard about this or seen its ramifications discussed online? It was announced May 8 but I just got the word... I work in higher ed IT where we use Adobe CC 2018.


    Adobe is updating its application licensing technology to better support the increased integration of cloud services and desktop applications.

    All new versions of Adobe Creative Cloud, Adobe Document Cloud (Acrobat), eLearning (Adobe Captivate, Adobe Presenter) and Technical Communication products (Adobe Framemaker, Adobe Robohelp), as well as Adobe ColdFusion released as part of this update, will no longer be activated using serial numbers.

    We plan to release Adobe products, applications, and services using the updated licensing technology starting in late 2018. The rollout is planned as follows:

    • Creative Cloud for enterprise: late 2018

    • Acrobat and Document Cloud for enterprise: late 2018

    • eLearning and Technical Communication products: early 2019

    • ColdFusion: early 2020

    Action Required

    Any software application deployed to faculty, staff, or students via a serial number must transition to named user licensing.

    For multi-user lab environments, we plan on providing a solution in early 2019. Until that solution is available you may continue to use serial numbers, however, your existing serial numbers will not provide access to the most recent versions based on the updated licensing technology.


    The benefits of the updated application licensing technology and named- and multi-user licensing for your IT department include:

    • Increased network security, which provides the ability to examine and validate all licensing traffic from your networks to Adobe at your institutional firewall.

    • Support for modern OS and App platforms, including Apple Mac OS X, Microsoft Windows, and Universal Windows Platform (UWP).

    • Access to the latest desktop apps, new apps (e.g., Adobe XD and Adobe Dimension), and cloud collaboration services to enable personalized experiences and increased collaboration – including in labs.

    • The ability to entitle and manage all licensing from a single web console, called the Adobe Admin Console.

    • Uninterrupted access to applications due to serial number elimination.

    • Integration with a range of identity systems, including Active Directory.

    Key changes and dates by solution:

    Adobe Solution

    Serial numbers no longer issued

    Latest apps on updated licensing technology

    Serial numbers End of Life

    Creative Cloud for enterprise

    January 2017

    Late 2018

    Starting end 2019

    Acrobat and Document Cloud for enterprise

    September 2017

    Late 2018

    Starting spring 2020

    eLearning and Technical Communication products

    July 2018

    Early 2019

    Starting spring 2021


    Spring 2019

    Early 2020

    Starting spring 2021

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